Job Description

Key Accountabilities

Meet and greet visitors proactively in a timely manner

Manage reception services to ensure a positive customer experience

Announce arrival of guests;

Responsible for leading and delivering workplace services ensuring consistently high levels of customer service satisfaction and strategic delivery of operational requirements.

Accountable for workplace operations

Liaise with cleaning contractors to ensure kitchen areas, meeting rooms, and the Wellness centre, etc. are clean and are being used for the correct purpose

Complete daily walkthrough of workspace, reporting any maintenance and cleaning issues

Ensure locker data integrity is maintained

Meeting and event coordination - Work with contractors e.g. security, cleaning and catering to meet event requirements

Develop operational standards, playbooks, operating manuals, and processes for all aspects of the workplace

About you

Experience in a reception or front line information exchange within a corporate or hospitality environment

An effective telephone manner

Good written communication and interpersonal skills

A common-sense approach to problem solving

Time management skills and ability to multitask

Energetic, anticipate demands and be proactive within the scope of the role

Basic to intermediate Microsoft Office Suite

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Being part of a growing global company;

Career development and a promote from within culture;

A Supportive and flexible environment;

A workplace which promotes diversity and inclusion in everything we do.