Sky Creative is Sky’s European Brand and Creative hub providing Brand Strategy, Brand Design, Advertising, Promotions and Broadcast Creative for multiple stakeholders across our European Markets.
The hub will consist of an in-house capability and a matrix of external agency and post production partners.

The hub exists to drive excellence in Sky’s Brand and Creative output, and we are committed to diversity and inclusivity.

The Group Head of Commercial Operations will support the team of Directors of Operations on all business related matters and report into Group Director of Operations.

This is an aggregation role that helps centralise all business information across verticals, departments and territories, from SLA figures and headcount, to overall agency project trackers, to agency finance reporting & recruitment budgets. The role requires great attention to detail and the ability to process high volume of information & translate it into simple narratives.

The successful candidate should bring in depth understanding of creative and production processes across different specialisms as well as business acumen & operations experience.

What you’ll do:

• Aggregate all business information with great attention to detail, and translate it into simple overviews for the Group Director of Operations & the local German & Italian Director of Operations, to facilitate bigger picture decision making.
• Collaborate with Heads of Business and Heads of Production in setting yearly SLAs.
• Overall control of supply & demand: monitor resource burn on live projects against SLAs and track O&A requests/briefs so the Director of Operations can make informed decisions about priorities.
• Manage and lead the finance reporting process (including spend with external vendors), reporting back to the Director of Operations.
• Lead on overall recruitment plans & priorities for the agency, monitoring spend against headcount & freelance budgets.
• Support the Directors of Operations in operationalising processes where required.
• Lead & develop the capabilities of the current business operations team

What you’ll bring:

The successful candidate will need a proven track record in managing the finances of an agency, from resource to production budgets. They will have a fundamental understanding Advertising & promotion creative. They will be able to balance the demands of operational detail with simplicity of communication and will be able to manage up effectively.

Specific skills and experience required includes:

• 10+ years of production/operational experience.
• Thorough understanding of TTL Advertising and Promotions and Digital production.
• Thorough financial grounding
• Strong commercial understanding and proven experience driving financial and operational efficiency in a creative business including P&L management, business plan development and financial analysis
• Great attention to detail
• Ability to present clear and coherent narratives in a confident manner
• Ability to foster excellent relationships with internal and external partners
• Tenacious and collaborative
• Solutions focussed and willing to take full responsibility
• Comfortable operating in a pressurised, fast-paced environment
• Leadership qualities, ability to bring out the best in people
• Experience in driving change

Where you’ll work:

– UK (Osterley)

The rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
– Sky Q, for the TV you love all in one place
– A generous pension package
– Private healthcare
– Discounted mobile and broadband

Inclusion:

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work.
And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.