Job Title: Global Audit Assurance Manager
Reports To: Ethical Trade and Environmental Sustainability Director
Team: Ethical Trade & Environmental Sustainability – Operations
Location: Reading or Dublin
Job-Type: Full time

Purpose of the Role:

• To drive global alignment for Primark’s social monitoring team standards
• Focused on training, developing and quality assurance for Primark’s internal auditors
• Creates and develops global auditing requirements, SOPs, KPIs and behaviourial standard for Primark auditors
• Bring in best practices from the industry where applicable

Duties & Responsibilities:

• Builds an annual review/refresher program for all Primark internal auditors
• Focus on effective worker interviews, continuous improvement and understanding of risks in relevant region/supply chain level and prevalence of vulnerable workers within the supply chain
• Creates a global team of super auditors and report reviewers, who implement KPIs on a day to day basis
• Quarterly visits/ reviews with each ETM/SETM on performance of auditors and report reviewers- creating a feedback loop within regions and Central Support
• Plan and implement shadow global audits to provide feedback and training, as well as maintaining the standard
• Develops and implements a global behavioural standard for all Primark auditors
• Works with Central Support/Regions and ABF ABC to make sure all auditors annually go through updated ABC check
• Works closely with GDPR lead to ensure auditors do the correct housekeeping and are compliant with data protection legislations

Skills & Experience:
Essential:

• Experienced and qualified auditor across several geographies and facility types
• Training for auditors
• Unbiased Interview skills
• Understanding of codes of conducts and how to relate different audit approaches with each section
• Gives clear and understandable feedback, whilst being aware of cultural sensitivities
• Excellent organisation/communication skills
• Self-Starter

Desirable:

• Multiple languages
• Understands and can demonstrate the need for strong governance and KPIs
• Appreciates, anticipates and manages the trade-offs involved in the ethical trade programme of a global retailer
• Team player, mentor, presents a model for others to follow