Full Time Job / Manager, Employee Experience Design and Development

Full Time Job / Manager, Employee Experience Design and Development

Job Overview

Location
Toronto, Ontario
Job Type
Full Time Job
Job ID
125904
Date Posted
1 year ago
Recruiter
Daniel Lisa
Job Views
229

Job Description

What the role entails:

  • Support the design and implementation of practical, effective talent solutions focused on key business outcomes.
  • Liaise with internal teams and external partner(s) to elevate the employee journey in support of excellence in customer service.
  • Evaluate data (e.g., employee feedback, focus groups, surveys, online platforms) and develop story narratives to present findings in a simple and clear manner.
  • Influence stakeholders, which includes navigating organizational ambiguity.
  • Emphasis on learning and adapting to the organization’s unique business needs and culture.
  • Being agile enough to identify and take advantage of quick-win opportunities while also building out long-term solutions.

Qualifications

What’s required to succeed:

  • 10+ years of talent strategy and solution development experience at the enterprise level (e.g., leadership development, performance management, succession development programs).
  • Outstanding interpersonal skills and able to adapt and act as an influencer to rally others towards a common goal. 
  • Ability to plan tactics, set priorities and perform tasks independently in a complex environment; strong program / project management skills.
  • Demonstrated commitment - valuing diversity and contributing to an inclusive working and learning environment.
  • Fluency in spoken and written French and English.
  • Must have polished written and oral communication skills with experience in packaging and presenting recommendations to senior leadership that are aligned with strategic direction.
  • Must have strong expertise using various tools (e.g, MS Excel, PowerPoint) to analyze data and “tell the story” in simple and compelling ways (e.g., info-graphics)
  • A desire to have a tangible impact – the practice, not just the theory!

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Bilingual (English and French)

Job ID: 125904

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