You’ll be joining a newly established service design practice in the Bank.

The team helps improve the way the bank collects data from external organisations so that the process is simpler and more effective for internal and external users.

As a content designer you'll help us simplify content on our website and tools, so that users are clear about what's expected of them. You can expect to work across multiple work-streams, connecting insights with design solutions during discovery, definition and delivery. You will be supported by a friendly multi-disciplinary team of UCD practitioners and subject matter experts from the bank and from industry.

Role Requirements

• Mindsets which will make you successful in this role:
• Curious, inquisitive and open-minded
• Creative problem solver
• A team player
• User-centred
• Passionate about your practice
• Iterative approach to shaping and refining solutions
• Open to diverse perspectives
• Comfortable with complexity
• Comfortable with ambiguity
• Natural proclivity to shift between macro and micro lenses
• Natural drive for self-improvement

Your experience and capability

• Previous industry experience as a content designer across a number of working environments
• Experience working in an agile team
• Coherent, effective and precise communication
• Conducting content audits and making recommendations
• Confident in using evidence, data and research to make content decisions
• Experience with user testing content
• Solid capability in structuring large amounts of content
• Experience formatting content for different contexts (e.g. instructional vs marketing)
• Experience with a range of tools and methods, knowing when to use which

Desirable Criteria

• Experience working with complex data services
• Experience working in a highly regulated industry
• Experience with style guides
• Information Architecture
• Workshop design and facilitation
• An engaging portfolio that represents your work

Why Join the Transforming Data Collection program at the Bank of England:

• Because what we do is important. Getting good data is critical for the Bank of England to do its job. The governor and deputy governors of the Bank know this. That’s why they put their name to the program
• Because it’s exciting to innovate inside a 300 year old institution. We like to think and do things differently. And it’s exciting to bring new ideas and new ways of working to a place with so much history
• Because we are a diverse and inclusive bunch. Our work is all about bringing people together that come from different backgrounds and have different ideas. That ethos applies to our team and everything we do
• Because we support and empower each other. We have a lot to do! To do everything requires us to be the best we can be. That’s why we think it is important to invest in ourselves and each other. We believe everyone in our team has strengths which everyone else can learn from. And the data says this is more than just talk. In surveys, our division’s top scores are on ‘growth’ and ‘recognition and feedback’, with [80%] of people saying they would recommend their manager to others.

The Bank values diversity and inclusion – we want to reflect the society we serve better, we want the best people to work for us and we want our workplace to be inclusive.  We value all forms of diversity, including but not limited to age, disability, ethnicity, gender, gender identity, race, religion and sexual orientation.  One way we support diversity and inclusion is through our staff-run networks, which are summarised here.

We are fully committed to having a diverse and inclusive working environment, and are open to considering how the role might be carried out with flexible working.  This role is therefore open to flexible working patterns. 

Where a role can be carried out from home, we are working towards colleagues spending at least half of their time in the office, so that we can all benefit from working together in person, while maintaining the flexibility offered by home working. From 6 June 2022, we expect colleagues to spend a minimum of 40% of their working time in the office per month.  Subject to that minimum requirement, individuals and managers should work together to find what works best for them and their team.

We are also committed to making adjustments for candidates and employees where possible, and have partnered with external expert organisations to support us in this.  We are a member of the Disability Confident scheme, summarised here, and people who wish to apply under this scheme should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.

We anonymise applications so hiring managers will not be able to see your personal information when reviewing your submission, including your CV. Please fully complete the application form questions as requested, as any incomplete submissions may not be reviewed.

The Bank of England is a distinctive institution and our rewards are one of the things that set us apart. As well as enjoying a competitive salary you will work in a collaborative, inclusive environment, with a subsidised restaurant, flexible working opportunities and plenty of wellbeing initiatives.  

This specific role offers a base salary of Ã‚£36,860 - £43,650 per annum, depending on skills and experience, along with our comprehensive benefits package as follows:

•    A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year.
•    A discretionary performance award based on a current award pool.
•    A 7% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
•    25 days annual leave with option to buy up to 13 additional days through flexible benefits.
•    Private medical insurance and income protection.