What you get to do every single day

- Ensure the processing of payments

- Correctly process bankruptcy filings when received

- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries

- Manage inbound and outbound collections calls and correspondence

- Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

- Record all customer payments to the correct reports

- Manage all billing and reporting activities in line with deadlines

- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment

- Prior experience using accounting software

- Excellent oral and written communications skills

- Experience in Cash Collections preferred

- Collecting Payments experience preferred

- Collection Processes experience highly desired

- AA or BS/BA in Accounting preferred