Eden Brown are seeking a highly experienced Financial Inclusion Officer on a 2 month contract working for a Greater Manchester based Housing Association The majority of this role will involve remote working with occassional office visits 

The role will predominantly involve:

 Promoting and contributing to a high quality, customer focused neighbourhoods service that is delivered efficiently, responsive, risk based, consistently, proactively and cost effectively Ensuring the Group's rental income is maximised by the control of rent arrears in accordance with the Group's policy and procedure Managing a patch of the Group's properties Preparing court paperwork to ensure compliance of the pre-action protocol and following the case through to the court hearings, Leading on eviction proceedings in line with the Group's policies and procedures Leading on high level arrears from notice of seeking possession onwards Establishing good landlord/tenant relationship and ensuring compliance of both the tenants' responsibilities and the landlord's obligations Promoting tenant involvement and working with the Community and Wellbeing Projects Team on delivering community action and engagement days Engaging with the new customer in line with the starter tenancy procedure Conducting visits to residents' homes, inspecting the properties and addressing any tenancy related issues and make appropriate referrals where necessary Working with the Lettings team to minimise void turnaround times and void loss

 The successful candidate must have experience of working in communities to deliver a high quality neighbourhood management service to be considered and must be able to drive and have access to a car Interested candidates must have a strong Income background within a social housing setting Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.