TD Description

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Department Overview

Provides a broad range of analytical / advanced finance processing / reporting support and general accounting expertise. Roles may also provide related finance operational / initiative support as assigned.

Job Description

KEY ACCOUNTABILITIES

CUSTOMER

Provide financial analysis and/or advanced general finance / accounting or related operational support as assigned

Understand business partner / department objectives and contribute to the achievement of performance / financial objectives by recommending appropriate action to management based on analysis and review of results within scope of own area

Analyze financial performance against benchmarks and reconcile variances and/or research and explain findings / issues to department or business management

Coordinate and/or execute on internal and external finance / research projects, audits and/or reporting processes as directed

Support the collection of meaningful data and/or research, coordinating efforts with various finance areas

Provide accurate and thorough data analysis for own area, interpret findings and make recommendations, and identify and refer complex issues / situations beyond own level of expertise

Act as a key Finance Support resource / specialist or representative for own functional unit by providing technical subject matter expertise / analysis or operational process support

Act as conduit / coordinator / facilitator bringing in appropriate partners / expertise on key operational issues / initiatives

Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations for improvement

Identify, document, investigate processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise

Develop and execute on reporting functions and/or produce consolidated or aggregated reporting as appropriate

Manage relationships with customers and other areas of TD Finance

SHAREHOLDER

Prioritize and manage own workload to meet SLA requirements for service and productivity

Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate

Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area

Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices

Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists

Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others

Identify, recommend and effectively execute standard practices applicable to the discipline

Adhere to internal policies/procedures and applicable regulatory guidelines

Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies

Job Requirements

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

Participate in personal performance management and development activities, including cross training within own team

Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

Contribute to a fair, positive and equitable environment that supports a diverse workforce

Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Work within broad and/or non-standard parameters, involving multiple steps, systems, and jurisdictions and where there could be a lack of market standard/practice, referring to a more senior role when necessary

Highly proficient on products, end-to-end processes and systems for own specialized area

Handles 1st level escalated issues and provides work guidance and direction Accountable for resolving exceptions, non-standard issues / transactions and/or escalating to appropriate level where further clarity or interpretation of more complex policies or rules is required

Provides process / policy guidance to others – internal partners/clients

Focus of work is weekly, monthly and/or longer with addition of ad-hoc and initiative based requests, as required

Requires advanced knowledge of business unit and operational functions for business area supported and regulatory issues/requirements for jurisdictions supported

May involve cross-functional teams across TDBG and/or involving external contacts

Generally reports to a Team Leader

EXPERIENCE & EDUCATION

High School diploma

Undergraduate degree/ college diploma preferred

3+ years relevant experience

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.