Description

What’s the role about?

We have an exciting opportunity to join the Facilities Management team as a Facilities Assistant, Building Operations on a part time basis. 

This role would suit someone who likes change, as every day is different in Facilities. You will be responsible for delivering all facilities related tasks across 5 office buildings on the Bracknell campus including Campus Mail Logistics - delivery of mail and parcels, carrying out internal and external building standards checks and working to resolve any issues. 

The aim of our diverse Facilities team is to provide an office environment where Partners can thrive in their jobs by making the office space as comfortable and accommodating as possible. Whether it's about desk set up, meeting rooms or simple stationery availability we are the team to deliver outstanding service.

You will be responsible for delivering effective building management processes in order to maintain outstanding levels of service and a consistent safe working environment for Partners, Visitors and Contractors working in our Bracknelll Head Office Campus. This includes providing continuous high standards of service across the day to day Facilities Building Operations including internal and external logistics services. 

Note: This is a part - time position for 22.5 hours, working 3 days a week. Pay will be prorated based on the scheduled working hours.

What will you be doing?

Customers:

• Campus Mail logistics - delivering mail and parcels across Campus

• Mailroom - Sorting Mail for delivery and collection, franking and entering deliveries on the mail logistics system

• Function support - set up of furniture and resources to support meetings 

• Helpdesk - respond to service requests

• Ensuring operational readiness of meeting rooms

• Ensure that stockrooms are kept organised and tidy, assisting with stationary and other inventory stock checks as requested

Communication: 

• Generating and delivering brilliant and engaging communications through all the channels available (Intranet, Google Currents, Email)

• Ensure all of the relevant notice boards are UpToDate displaying relevant information whilst meeting our legal obligations

Health, Safety and Risk Management

• Assist in the inspection and compliance measurement of the Campus buildings ensuring the premises are being kept in good shape and report faulty equipment

• In line with the Partnership procedures and policies take an interest in those working or visiting site ensuring security, safety, and compliance of all buildings and spaces reporting issues to support improvement

• Act as an assistant to the Lead Fire Marshal during drills and evacuations

• Play a vital role in the recovery of the business in case of service failure or other situation providing assistance where required to recover campus.

Why do our Facilities Assistants love working for us? 

“We are a small but diverse team. It's never boring as everyday is different. We know our customers and strive to be best at what we do whether it is working from home equipment provision or setting up Partner events in the offices, we can do it all!”

What you'll have

• Knowledge of workplace and facilities management processes and obligations, health and safety and compliance requirements, a broad understanding of facilities management specialisms and the services it provides

• Great customer service and interpersonal skills

• Confident use of systems such as Google suite of applications

What else could you bring? 

• Full clean Driving Licence would be an advantage as may be required to drive company vehicles around the campus

• H&S qualification (Institution of Occupational Health & Safety)

• Experience in service delivery and Facilities

Additional Information:

• We occasionally close vacancies early in the event we receive a high volume of applications, therefore, we recommend you apply early.

• Application process consists of CV upload, followed by online assessment and application questions

• For internal partners, please copy and paste the short URL on a browser to view the job description.  - https://bit.ly/36kPort

Duties and Responsibilities

This is a part - time role - 22.5 hours, 3 days work week