Job Details

As an Industry Enterprise Architect, no two days are the same. You are a valued team member, collaborator, contributor and inspiring leader who will spend the majority of your time helping our customers on their digital transformation journey. This said a typical day may start with a team call where you share experiences and expertise with your colleagues in the solutions community. You will then start work on a presentation for the CIO of a major food retailer, using assets from the vast Salesforce repository as well as using your own creativity and insights to prepare a compelling and achievable view of their future. After lunch with colleagues from across the different business functions in our amazing London office you will participate in an Equality workshop aligned with one of the 10 Equality Groups within Salesforce. The afternoon will be spent presenting our industry point of view to the Chief Digital Officer of a prospective account and debating new trends in AI.

Job description:
The Solution Engineering Industry Enterprise Architect will act as an enterprise domain authority to sales teams on how the Salesforce Customer Success Platform fits into an enterprise business and IT architecture. With a broad IT background and sound business acumen including business architecture, technical architecture, software/systems engineering, cloud computing, and the software development process (SDLC), the Enterprise Architect will structure the proposed deployment of Salesforce solutions and transform customer business strategy into execution as part of the pre-sales cycle.

The Industry Enterprise Architect is a domain expert in one or more categories including business strategy, application architecture, data & information, integration, security, cloud computing, technology, distributed platforms, mobile, and analytics. The Industry Enterprise Architect will help determine which Salesforce technologies to leverage in customer focused architectures using Enterprise Architecture frameworks and Salesforce agile methodologies. The Industry Enterprise Architect will help the sales teams and customers design specific deployment roadmaps against business strategies.

The industry enterprise architect will be aligned with our Retail team and must be able to discuss future trends and challenges. The individual will be expected to assist in the development of our industry sales plays and to communicate these both internally and externally, including at industry and architecture conferences.

You should be comfortable discussing and describing all aspects of the Salesforce platform with business IT audiences including the CTO/CIO and Chief Digital Officer. With a strong blend of technical and sales skills, the Enterprise Architect uses a consultative approach to understand business and technical requirements and to help the sales teams develop and refine a technical sales strategy and Salesforce solution fit.

Experience/Skills Required:

• Extensive work experience in the technology sector, either as a vendor or user
• Strong pre-sales/business development experience, preferably with a software vendor, Systems Integrator or other consulting organisation
• A good understanding of the architectural principles of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure and micro-services.
• Familiarity with major cloud offerings in the market and ability to discuss cloud architectures
• A good understanding of enterprise application integration, for example, SOA, ESB, EAI, and ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management.
• Experience within the Retail industry, both bricks & mortar and online across one or more sectors including grocery, fashion, specialist, QSR in areas such as e-commerce, marketing, customer service, procurement, and supply chain.

Additional Skills (useful but not required):

• Previous practitioner and/or implementation experience of Salesforce or other relevant solutions
• Previous development experience (Force.com, Java or C#, JavaScript, HTML, XML, AJAX, or relevant open-source platforms)
• Enterprise architecture certification such as TOGAF
• Experience in the Enterprise Architect role in an organisation within the business services domain
• An understanding of UI/UIX design thinking
• Principles of network, application and information security
• A good understanding of the security processes, standards & issues involved in multi-tier, multi-tenant web applications.

Diversity & Inclusion

Equality is a core tenet of how we run our business, and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses are the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community.