You are passionate, driven, flexible and collaborative

We are a team who love meeting challenges head on

Together we can rewrite the experience for millions of customers

Do work that matters

Our Engineering Executive Managers are great people and technical leaders. They’re curious, life-long learners who serve as connectors facilitating open communication and establishing meaningful relationships between individuals and teams to get great outcomes for our organisation, our customers and the community. They define their teams’ technical roadmap and help foster a world-class engineering culture and create open, safe and fun working environments for their teams.

See yourself in our team

IB&M BB Technology is responsible for the IT delivery and IT service management for two important divisions in the Group - Institutional Banking & Markets and Business Banking, both onshore and overseas. Our team aligns the individual needs of these business units with the Technology IT platform model.

Within IB&M BB Technology is Site Reliability Engineering (SRE), an engineering discipline that combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems.

What you’ll be doing

Be responsible for reliability improvements across large scale areas of technology and practice. Use advanced technical capabilities, including industry-leading SRE approaches, to set the direction for enterprise reliability engineering practices.

Drive the adoption of SRE principles and practices by builder and operational teams across the Group via code contribution, influencing product and service roadmaps, and ensuring that reliability is a first-class feature of the vision and strategies of the executive leadership of a BU.

Develop robust processes aligned with strategic tooling which improves the observability of CBA's key products and services in our large-scale and complex environment, and which allows many teams across a BU to quickly identify and address reliability risks which impact our customers.

Engage with operational teams across the Group to triage priority incidents, facilitate blameless post mortems, and implement strategic improvements to Group-wide culture, process, and tooling to proactively improve the management of incidents and problems.

Support the 24x7 online environment of our critical services through participation in on-call rotation and escalation workflows.

Influence executive stakeholders (EM+) and modify Group processes, platforms and systems to ensure that the reliability of our services is a first-class feature which our teams deliver with minimal friction.