Minimum qualifications:

• Bachelor's degree or equivalent practical experience
• Experience working with cross-functional, geographically dispersed teams and customers
• Experience with financial concepts and metrics

Preferred qualifications:

• MBA or Graduate degree in a management, technical, or engineering field
• Experience in writing and negotiating agreement documents
• Experience managing a program/engagement Profit and Loss
• Experience in value consulting, proposal development, and execution with technology products and/or services organizations
• Experience partnering with channel partners, systems integrators, and third-parties to deliver and manage implementation of solutions

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As an Engagement Manager, you will function as a Go-to-Market lead for Cloud Customer Experience (CCE) and interface with our customers to define a services strategy which will enable them to realize their business objectives throughout their Google Cloud adoption journey.

In this role, you will support a multi-customer portfolio focused on supporting our customers' adoption of the Google Cloud Platform. You will regularly engage with diverse stakeholder groups (e.g., executives and cross-functional teams). You will also travel domestically and internationally approximately 25% of the time.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Partner with the pre-sales team to accelerate adoption by qualifying opportunities, promoting services, capturing customer requirements, and developing an implementation strategy for customer accounts.
• Lead and partner across teams to define customer target business outcomes and define related workstreams and success criteria to meet these goals.
• Manage the cost for creating relevant agreement frameworks.
• Coordinate with delivery teams/partners to develop staffing plans and design project budgets.
• Manage portfolio level financial metrics, bookings, credits, and staffing forecast.