The Employee Relations Data and Reporting Analyst will sit within the EMEA Employee Relations team and will provide data and reporting support for the Employee Relations team.

Responsibilities:

• Support the Employee Relations head by providing meaningful data and analytics which can help to inform senior stakeholders and faciliate decision making
• Track case volumes and aging to produce relevant future capacity planning data which can help to drive the ER team priorization of cases and faciliate resource planning
• Manage monthly audit / data quality review process (QA/QC) for EMEA Employee Relations to ensure that cases within the case management tool (ServiceNow) are documented in accordance with the prescribed standards.
• In partnership with the relevant ER manager, ensure any required case remediation is conducted by the case owner
• Identify and trend/themes from the QA/QC process and develop training and communication to reinforce the prescribed standards
• Develop and distribute operational and qualitative reporting covering all investigations (including those managed by HR Professional Services (HRPS)) & disciplinary actions
• Produce operational metrics for EMEA ER cases, distribute to the relevant stakeholders and identify trends/themes that may need to be addressed. Work with the relevant ER team and/or HR business partners to implement any remediation strategy.
• Provide case management support to the wider employee relations team as needed
• Produce relevant briefing documents as required by the Employee Relations Head
• Support the wider Employee Relations team with ad-hoc reporting requests and data analysis
• Represent the Employee Relations team in regional projects, coordinating deliverables across the wider team

Qualifications:

• 6-10 years relevant experience in data analytics & reporting

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree
• This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.