About Woolworths Group

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

Employee Relations Case Specialist

The Opportunity

Woolworths Group is seeking an experienced ER Specialist to join our Culture and People team. You will join a close knit team who foster a culture of collaboration and service excellence.  We are enabled by effective and efficient people processes and technology to support the management of our ER matters.
 
Reporting to the Employee Relations Manager, this is a largely autonomous role focusing on providing high quality Employee Relations case management and investigation services to Woolworths business units and Group Functions.
 
Whilst bringing to life our company values of “team first culture” and “we care deeply”, you will be responsible for: 

• Conducting end to end investigations into a variety of challenging ER matters from grievances through to significant bullying, harassment, fruad or misconduct cases.
• Preparing documents and responses for matters before the Fair Work Commission and other tribunals.
• Representing the Woolworths Group at conciliations and dispute matters in the Fair Work Commission and other tribunals.
• Managing complex matters involving ill and injured team members.
• Providing leaders with recommendations and advice in relation to legislation, policies and procedures.
• Assisting in the delivery of training and education sessions to build leader capability.

 
You will bring with you: 

• Relevant experience in employment/labour law through either an HR or ER/IR role
• Excellent negotiation and influencing skills, to engage with a wide range of stakeholders and customers
• Sound knowledge and understanding of relevant ER/IR legislation within different jurisdictions and application in policy
• Experience with employment entitlement grievances desireable
• Strong communication skills, stakeholder management and relationship building skills are important as is a commercial orientation
• Effective time management and the ability to manage a number of competing priorities and time sensitive case

Grow with the Group
 

Woolworths Group has announced it will be requiring Australian team members to be fully vaccinated against COVID-19 (subject to medical and religious exemptions).
 

As an inclusive, team-first company, our people are at the core of everything we do. 
 

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.
 

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference. 
 

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. 
 

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
 

We’d love to hear from You
 

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI #work180.
 

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.