Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Working in the field day-to-day or based on-site at a customer’s premises, the role holder will attend customer sites to conduct qualified supervisory duties of our Field Engineers across all installations, repairs or perhaps just talk through ideas and problems connected to the BT portfolio.

Although the role will be required to work across a range of products, particular focus will be on our Electrical solutions, and the need to make sure our people are working safe across all electrical installations for our customers services ensuring solutions are set up, optimised and installed to the correct electrical standard.

The role holder will respond to standard, non-standard, complex and periodically highly complex tasks and faults across the portfolio. You will be required to make recommendations on new solutions and may even, where appropriate, process leads and work with customer sales teams in a consultative capacity. You will regularly have to exercise considerable judgement in the daily tasks that are carried out, often using specialist knowledge. 

You'll have the following responsibilities

Supervise Field Engineers and support all electrical field activities, ensuring our field engineers are working to current electrical engineering regulations, policies and processes.

Supervise and manage contractors undertaking Electrical works on behalf of BT enterprise.

Install, maintain and repair BT Enterprise’s Electrical Engineering systems across the Estate of payphones, Small cells, Data centres, and other customer sites.

Ensure all electrical work documentation is recorded, supporting certification and, where required, Permits to Work.

Install, set up, optimise, decommission Infrastructure projects (typically WANs and LANs) from Enterprise portfolio. These may include Data centres, Small cells, Mobile cell sites, IOT devices.

You'll have the following skills & experience

Formal electrical installation qualification - City and guilds 2355, 2365, 2330, 2360 or 236 or level 3 equivalent.

City and guilds 2391 - Electrical testing qualification.

City & Guilds 2382 – 18th Edition Wiring Regulations.

Proven experience in supervising electrical activities and supporting field engineers.

Ability to roll out local training / coaching on both new & existing electrical equipment, process & issues.

Significant travel will be required and there will be a potential need for overnight stays.

The successful candidate must be willing to undergo Government Security Clearance to SC level, which requires residence in the UK for a minimum of 5 years.

Benefits

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

Competitive salary

22 days’ annual leave (not including bank holidays

World-class training and development opportunities

Discounted employee broadband, mobile and TV packages

Share option and pension scheme programmes

Flexible benefits to fit around you

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!