Wickes are a digitally led, service enabled organisation with a project in every home.

Would you enjoy the pace and energy of a retail environment which is collaborative, fun and inclusive where people feel part of a winning team? Do you enjoy the benefits of working together in person as a team blended with the flexibility of remote working?

If the answer to all the above is ‘yes’ then look no further as Wickes is the place for you!

We are looking to recruit an E-Trading Coordinator to join our wider Commercial team. This is a brand new role for the business and its purpose is to advise and coordinate the adoption and support  of supplier electronic engagement within the Wickes to maximise the effectiveness of Electronic Data Interchange.

Key Accountabilities:

• Strong stakeholder management will be required across all areas mentioned below to ensure that deliverables can be made against SLAs. Expectations will need to be understood and delivered against with a strong sense of ownership and accountability.

• Coordinate the support EDI interfaces between both business applications and suppliers

• Work with key stakeholders internally and externally (suppliers and 3rd Party vendors) to understand EDI requirements. Provide a considered solution ensuring it meets the business needs.

• Support in flight projects to ensure eTrading requirements are being captured

• The eTrading Analyst will be empowered to question and challenge in a professional manner the deliverables expected by the supplier and the business stakeholders. They will assist in coordinating all parties to ensure EDI requirements are delivered

• The eTrading Analyst will need to build an understanding of Wickes systems and processes in order to facilitate set up and support of EDI 

• Be the first port of call post EDI set up. Working with stakeholders and suppliers as required to coordinate problem solving and rectify issues as they arise.

What are we looking for:

• GCSC in English or equivalent

• Experience with data interpretation and investigation. Superior customer service skills, preferably in a technical implementation capacity

• Working within an EDI related department or awareness of EDI related processes

• Excellent ability to analyse logically and resolve problems

• The ability to translate business requirements into technical functional requirements

• Highly motivated, organised and methodical with an attention to detail

• Highly motivated, organised and methodical with an attention to detail

• Exceptional communications skills 

• Knowledge of Electronic Data Interchange solutions

What can we offer you:

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. 

We’ll also equip you with a benefits package that includes 

• Competitive bonus

• Save-as-you-earn scheme

• Contributory pension scheme

• Colleague discount 

• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. 

We have recently re-opened our Support Centre in Watford, where our Commercial team are based, along with our other support functions.  We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture.  We are also encouraging our teams to work flexibly, with a blend of remote / office working. 

About Us: 

Wickes is a multi-channel retailer operating in the home improvement market.  With 40 years in industry, Wickes now generates revenue in excess of £1.3Bn across 230 stores delivered by 8,000+ colleagues.  

But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.