Dispatcher Specific Skills

• Receive requests for emergency assistance or service
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
• Follow-up on issues with work orders
• Maintain vehicle operator work records

Business Equipment and Computer Applications

• Operate GPS (Global Positioning System) and other navigation equipment
• Internet
• Electronic mail
• Monitoring and tracking software

Additional Skills

• Organize warehouse and work areas
• Provide customer service

Work Setting

• Construction
• Repair and maintenance services

Security and Safety

• Driver's validity licence check
• Driving record check (abstract)
• Criminal record check

Transportation/Travel Information

• Own transportation
• Own vehicle

Work Conditions and Physical Capabilities

• Fast-paced environment
• Attention to detail

Ability to Supervise

• 5-10 people
• 11-15 people

Service Experience

• Heating, ventilation and air conditioning (HVAC) system

Personal Suitability

• Effective interpersonal skills
• Team player
• Excellent oral communication
• Client focus
• Reliability
• Organized