Wickes are a digitally led, service enabled organisation with a project in every home.

Would you enjoy the pace and energy of a retail environment which is collaborative, fun and inclusive where people feel part of a winning team? Do you enjoy the benefits of working together in person as a team blended with the flexibility of remote working?

If the answer to all the above is ‘yes’ then look no further as Wickes is the place for you!

We are looking for an enthusiastic Digital Marketeer to join the team, for a period of 12 months covering Maternity. We’re looking for someone who has a passion for Affiliate marketing & Gift Card propositions along with an interest and willingness to assist across other Digital Marketing workstreams, when required. A confident communicator, collaborative team player and Digital Marketing enthusiast who is looking to work with a great team would be very welcome.

The Digital Marketing executive will sit within the Digital & CRM Marketing team and be responsible for managing the Affiliates & Gift Card channels along with assisting across other Digital Marketing workstreams. The role will require cross functional working with other teams in Multichannel, including our Trading & Digital Development teams, ensuring both the Affiliates & Gift Card channels are managed confidently and effectively.

The role provides an exciting opportunity to gain invaluable experience, insights and involvement in Digital Marketing, starting with the Affiliates and B2B Gift Card Development proposition.

Key Accountabilities:

• Day to day management of the Affiliate channel, ensuring the channel is always set up effectively, optimising towards driving high quality traffic and revenue

• Working cross functionally with the Trading team & Affiliate agency on a weekly basis to ensure our merchant pages are up to date and accurate across our top Affiliates in alignment with the latest offerings

• Working closely with our top performing affiliates & Affiliate agency to increase engagement and maximise exposure opportunities

• Validation of Affiliate transactions ensuring the correct commission amounts are paid out consistently each month and are aligned to budget

• Providing regular insights and analysis of the Affiliates channel alongside potential new revenue generating opportunities

• Briefing, checking and set up of creative assets, where necessary

Gift Cards:

• Managing all gift card related activity on a day to day basis - including card loads, refund requests, balance transfers due to lost/stolen cards and redemption of gift cards whilst ensuring appropriate communication has been provided to each client

• Maintaining a clear view of all sales by period and card loads on a weekly basis to track performance and growth of scheme

• Fulfilment of internal orders for gift cards for competition winners etc and keeping a detailed recording of all orders

• Working closely with members of the finance team to ensure all clients invoices are processed promptly and efficiently

• Working closely with the gift card agency on a daily basis to coordinate promotional activity in line with supporting the trading plan and seasonal creatives 

What are we looking for:

• Excellent stakeholder management – ability to build relationships and liaise with business and external stakeholders to ensure clear understanding of dependencies, deliverables and issues/risks

• Proven experience of working as a Digital Marketing exec

• Experience using Google tools such as Google sheets, Google Analytics and Data Studio ideal

• Good understanding of Affiliates marketing

• Flexible working from home and in the office

• Self starter that can work under tight deadlines

• Excellent written & verbal communication skills

• Strong project management and organisational skills

What can we offer you:

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. 

We’ll also equip you with a benefits package that includes 

• Competitive bonus

• Save-as-you-earn scheme

• Contributory pension scheme

• Colleague discount 

• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. 

We have recently re-opened our Support Centre in Watford, where our Marketing  team are based, along with our other support functions.  We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture.  We are also encouraging our teams to work flexibly, with a blend of remote / office working. 

About Us: 

Wickes is a multi-channel retailer operating in the home improvement market.  With 40 years in industry, Wickes now generates revenue in excess of £1.3Bn across 230 stores delivered by 8,000+ colleagues.  

But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.