Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at Openreach, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at Openreach. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Are you looking for a role where you can assist with implementing change within Openreach’s field network?

As a Desk & Field Change Professional you will be responsible for communicating, supporting, and embedding all Service Delivery Copper Transformation change into the impacted operational teams. 

You will support the design, build and improvement of the transformation change initiatives through being responsible for facilitating the operational knowledge and direct feedback into the central transformation programme team.

This is a field role that will cover the Exeter, Portsmouth, Bath, Yeovil, Taunton, Barnstaple Plymouth and Torquay

You'll have the following responsibilities

• Manage the relationship between the Transformation programme and impacted operations teams 

• Use project management capability to develop, own and track plans to drive the required change in ownership areas, including also using their business analytics skills to support/challenge the operations in understanding where the change initiatives require specific focus 

• Support and create weekly/monthly reports and summaries for key stakeholders on change programmes and progress with embedding into their operational ownership areas

• Ensure change is governed through communication, pilot, and national deployment stages to ensure programme and key sign off criteria success to meet the business goals

• Facilitate completion of Surveys/Temp checks and manage outputs as appropriate, using the feedback to target those teams that require most support in embedding the change

• Manage feedback and issues and articulating the implications on the change adoption to the project implementation teams

You'll have the following skills & experience

• Strong communication and influencing skills 

• Strong knowledge of the Openreach network delivery process, end to end systems and products

• Proficient in Excel, PowerPoint, Word

• Be confident with reviewing data

• Hold a full UK driving licence

Benefits

As well as offering a competitive base salary, you’ll also have a rewarding bonus scheme, access to equity schemes and an attractive pension offer.

We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed.

About Openreach

Openreach Limited runs the nation’s digital network. We play a key role in British society, helping homes, schools, hospitals, broadcasters, government, businesses and more connect to the world.

We're a wholly owned subsidiary of BT Group, and our customers are the 640+ communications providers who sell phone, broadband and Ethernet services to homes and businesses. And we’re on a mission - to make the country’s digital network services faster, better and more affordable.

Our people are experienced, resourceful and innovative, working on vital projects that help support the nation at work, in learning, on the move, at rest, at play, in emergencies and much more.

So if you’d like to be a part of an exciting organisation that’s making a real difference, why not join us today? You can read more here about working at Openreach.

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!