Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

In 2010, MOD awarded Boeing the £800 million Future Logistic Information Services (FLIS) contract as its Support Chain Information Services (SCIS) Delivery Partner. SCIS is a partnering arrangement between the MOD and Boeing Defence UK to improve the reliability and capability of the logistic information systems and services that deliver engineering, supply chain and business intelligence information. Boeing provides secure, stable and resilient SCIS services by assisting the MOD in streamlining and optimising its end-to-end logistics information system into an agile and effective capability that underpins the support chain.

The Data Services Manager role is to lead, inspire and manage a team of some 15 staff working to provide capability support of Data Services. Specifically the Manager shall be responsible for the day-to-day activities and outputs of the team and shall ensure that staff are performing to the highest levels, accurately recording activity and delivering outputs that are aligned to the agreed requirements of any project or change.

The manager shall ensure that team members have the necessary skills; or will liaise with the wider organization to obtain them to ensure that live services can be sustained and issues, problems and actions resolved within the SCIS Contract SLAs.

The manager is responsible for all of the performance management of the team and will do so in accordance with Boeing policies and procedures.

Specific Responsibilities :

• Direct the activity to design, develop, test, implement and support of a complex Data Services solutions including management of databases and Business Intelligence and Reporting components.
• Provide oversight of processes to be adhered to when performing installations, deployments, upgrades, application migrations, and infrastructure changes for Database platform products and Business Intelligence technologies.
• Cross team coordination and leadership with separate, but tightly coupled development and architecture teams, infrastructure support teams, key suppliers, and other Boeing programs utilizing the same technologies.
• Communicate effectively, in an open and engaging manner, what is expected of each team member and to wider stakeholders as necessary, the status of any work in a timely and clear fashion.
• Identify and resolve issues and conflicts within their team’s responsibilities or to notify senior management at the earliest opportunity.
• Interact and manage third party suppliers in conjunction with the Supply Chain Management team as necessary to achieve the service levels and the desired outcomes of the services.
• Identify and actively manage opportunities, risks and issue to ensure effective and efficient resolution.

Personal attributes:

• In order to be successful the individual must be enthusiastic, hands on in their approach and possess excellent written and oral communication skills. They must be open, confident when interacting with seniors, peers and subordinates both within BDUK and with the MOD and any suppliers to BDUK.
• This role requires that the individual has a high level of commercial acumen, customer focus and people management skills. They should have a proven ability to deliver to time Cost and Quality.
• The measurements of success in the role are the ability to meet the Contract SLAs and KPIs and the on time delivery, to cost and quality requirements of assigned proposals and contracted work along with positive customer feedback.
• Essential Experience
• Some Technical experience of variety of Database platforms and Business Intelligence technologies.
• Typical Education and/or Desirable Experience:
• Experience of managing and delivering information in the Defence or Government is highly desirable.
• Should be highly competent in use of all MS Office tools and be willing to learn new applications/capabilities as they become available.
• ITIL knowledge and an understanding of the software development lifecycle would be desirable but not essential.

Important information regarding this requisition:

This requisition is for a locally hired position in the UK. Benefits and pay are determined at the local level.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

This position requires the ability to obtain a UK security Clearance for which the UK Government requires UK residency. The successful candidate will hold, or have the ability to obtain, Security Clearance (SC).

All information will be checked and verified.

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.