Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

A core element of Enterprise’s strategy is to become a data driven business, where we use data, insight and analytics to drive the performance of the business.  Our job in the Data team to transform the Data capabilities available to the teams providing them with the best tools, quality data and analytics to support their needs. 

As a member of the Decision Support team, you will play a key role in provision of Business Intelligence across Enteprise, providing the business with relevant and actionable insight to inform and support commercial decision-making.

Soho stands for our 'Small office/home office' business customers.

You'll have the following responsibilities

Providing rapid proactive and reactive response to specialist sales segment deep dive analysis requests.

Delivers accurate, validated results throughout all stages of project including data model design, application of business logic, output and presentation of analysis. 

Presenting findings back in a concise and coherent manner to provide stakeholders with actionable recommendations

Deliver insights in an easy to understand format using a variety of data visualisation tools & techniques

Correlate numerous data points to identify trends and insights that provide performance-based guidance/recommendations.

Use initiative to proactively analyse business problems.

Participate in regular stakeholder communication – updates and reporting as required for the business

Develop strong stakeholder relationships to help build up a good understanding of their business areas

Work in agile squad or cross functional project team as analytical lead.

You'll have the following skills & experience

Skills:

Story-telling with data: Strong communication skills clearly translating complex concepts relating to segment, portfolio, systems and process dynamics that can create trading and non trading impacts on reported KPI results.

Highly numerate with strong analytical skills coupled with good commercial awareness.

Attention to detail to ensure accurate results and analysis

Expert in SQL programming language and data interrogation techniques to support analysis

Data visualisation, an ability to tell the story to the stakeholder, expert user of Tableau (Desirable) or similar tools such as

Experience:

Expertise in data analytics

Experience and ability to understand complex data then translate your analysis into clear and concise language for senior managers.

Exposure to data mining, web analytics platforms and advanced analytics tools (e.g. SQL, Python).

Eager to explore new features or tools to drive engagement and activation.

Be a change agent - challenging the status quo where it does not enable your work.

Ability to work with multiple stakeholders across multiple departments to deliver a vision or goal with various moving parts.

Benefits

Competitive salary

10% on target bonus

25 days annual leave (plus bank holidays)

Pension scheme (up to 10% BT contributions)

Shares Plan

Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

Discounted BT products and services

#LI-EL1

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!