Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

We have an exciting Field Service opportunity to support the Ministry of Defence (MOD) Defence Fixed Telecommunications Service (DFTS) data contract.

We use our engineering expertise to design and build services of today and tomorrow for our customers around the clock and wherever they are – and we need you to help us to do this. This role supports the delivery and maintenance of critical national infrastructure to ensure our customers get the best possible service to meet their demands and expectations.  

You'll have the following responsibilities

Working at MOD bases

Working independently, solving data faults or installing/upgrading networks and devices

Taking work from the DFTS works control, they will issue tasks manually with minimal systems used as per security requirements

Working to standards of work as laid down by MOD (JSP 604) and the DFTS project team.  

Initial on-the-job buddying with dedicated DFTS engineers already working on the contract

You'll gain experience of the main locations of MOD sites and the systems we work with. This will involve travel within the wider area up to 2-3-hours and overnight stays where required

Building professional working relationships with the MOD site contacts and other team members

Completing any in-house training to allow you to work on secure systems as detailed by the DFTS BT Security manager or customers. 

You'll have the following skills & experience

Skilled on Data switches and routers - mainly Juniper although Cisco knowledge of Data switches would be advantageous

General telecommunication knowledge with a cabling background

Ability to build good working relationships

Willingness to travel widely across the UK, sometimes up to 3-hours travel to attend a task

Willing work OOH to deliver exceptional customer service

Flexibility to deliver exceptional customer service

Desire to learn new ways of working

Willing and able to gain a minimum Security Check (SC) clearance

Going forward there may be a requirement to join a callout rota and gain Developed Vetting (DV) clearance.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

Competitive salary and on-target bonus plan

World-class training and development opportunities

25 days’ annual leave (not including bank holidays)

Discounted broadband, mobile and TV packages

Car allowance (dependent on your role)

Share option and pension scheme programmes

Automatic enrolment into our ‘Sales as Profession’ community

Flexible benefits to fit around you

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!