Happy customers and even happier colleagues, that’s what makes our world go round. If you’re a people person and passionate about delivering a great customer experience, then develop your career further with the UK’s leading foodservice business and make our customers feel heard. Every day, we deliver 1.5m products to schools, care homes and hospitality venues and more across the UK. As a Customer Support Advisor, you’ll be a big part of why our customers come back for more, by building relationships over the phone, email, web chats and social media. Taking pride in connecting with our customers, your natural warmth and helpfulness will shine through.  

As a Customer Support Advisor, you’ll make sure your customers know they’re in safe hands. Working in our lively contact centre, you’ll confidently handle all sorts of interactions – from placing orders to resolving queries. Training starts with getting up to speed on our systems and products. From there, you will be supported with ongoing coaching and training to develop your skills and career with us. We not only spot people’s potential – we actively make plans to promote our rising stars.  

Ultimately, your role will be to solve issues and develop customer loyalty. So, we’ll expect you to have already worked in a target-driven customer service role. You’ll also need the influencing and negotiation skills to quickly build a rapport with people, verbally and in writing. Every contact is different, so being calm, adaptable, and able to think on your feet will be key. We need a Customer Support Advisor who can use their initiative to get things done and to keep our customers happy.   

People join us for the stability and security of our business, and they stay for our fun and friendly culture that supports everyone to be the best they can be. Join us and discover all sorts of opportunities to develop your career with us, as well as a range of great benefits. Apply now.