Customer Solutions Engineer, gTech

Customer Solutions Engineer, gTech

Job Overview

Location
London, England
Job Type
Full Time Job
Job ID
90239
Date Posted
1 year ago
Recruiter
Natasha Cwiklinska
Job Views
80

Job Description

Minimum qualifications:

  •  Experience with web technologies such as HTML, CSS, JavaScript, and HTTP.
  • Experience in programming languages such as Java, C++, and Python.
  • Experience working with and managing external partners and customers.
  •  Ability to speak and write in English fluently.

Preferred qualifications:

  • Experience in the online advertising industry.
  • Experience in SQL and queries.
  • Ability to work independently and manage multiple projects simultaneously.
  • Knowledge of Google products and the marketing applications of Google Cloud.
  • Excellent communication skills and attention to detail.

About the job

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

The Customer Solutions Engineering team is responsible for building innovative, cutting-edge solutions to the business problems faced by the world’s largest advertisers. We work as a critical technical partner for our sales teams where our coding abilities, communication skills, desire to solve complex problems, passion for scale and big data, and business acumen will all be leveraged to develop answers to questions most don’t even know to ask. Our solutions can take many forms, from prototypes and demos to education, all with the technology resources of Google to back it up.

As a Customer Solutions Engineer, you will deliver custom solutions and technical consulting to Google's advertisers, advertising agencies, and other partners. You will be responsible for identifying and prioritizing your own projects. You will see the unique business challenges faced by our largest advertisers, and you will be given the opportunity to develop solutions no one else has. You will have the chance to leverage your wide-ranging experience and skill-set to find the best solution for the problems.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

  • Solve advertisers’ business challenges with technical consultancy and custom engineered solutions.
  • Manage technical relationships with a customer portfolio.
  • Partner with Google Sales teams to identify business opportunities that can be solved with technology.
  • Collect requirements, provide guidance, and best practices to apply ad products and technologies to achieve advertisers' business goals.
  • Propose, design, create, and present prototypes, demos, and proofs-of-concept to a wide variety of audiences, from engineers to marketing professionals.

Job ID: 90239

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