all Centre Agent Job Summary

This is a fantastic opportunity to work with a dynamic organisation who are committed to offering personalised services for their customers, being transparent and delivering innovative solutions providing them with the best possible insurance products to support our clients in business and in life

The role will involve taking inbound calls, following up on outbound leads as well as maintaining customer records.

Call Centre Agent Job Responsibilities and Duties:

As a Customer Service Representative, you will be the person who provides a fantastic customer journey on each interaction.  Our people are the heart and soul of our business and we want the successful applicant to have an upbeat “can do” manner and provide that personal touch. If you are friendly, like to talk and can take direction, this is the perfect role for you.

We are governed by the FCA so it is important to be compliant and follow scripts but don’t worry, full training and ongoing coaching will be provided.  We also love to unlock potential and provide fantastic opportunities to advance your skills/career. 

This is a work at home opportunity which means you not only avoid expensive travelling expenses but the refund of travelling time means you have a much-improved work-life balance.

What do you say, are you up for the challenge?