Description

If you love building solid customer relationships, this Customer Service Representative position via Robert Half in the growing Chemicals Manufacturing industry might be for you. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. This short-term contract Customer Service Representative position in Vancouver, British Columbia could be perfect for you! The position will be based in a dynamic, rapidly-changing call center.

Major responsibilities

- Organize and route incoming telephone calls

- Contribute accurate, friendly customer service in a timely fashion

- Field and send out send written business correspondence

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

Requirements

- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

- Solid understanding of Customer Relationship Management (CRM) systems

- No stranger to performing extensive research to resolve complex customer inquiries

- Experience with data entry

- Proficiency in Microsoft Office

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Excellent oral and written communications skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

Job Reference : 05060-0012142709

Specialization : Administrative & Customer Support

Questions?

Call us at our branch office at604.687.8367