Salary: HSO Level G2 $61,534 - $65,919 p.a. pro rata

Location: Northam

Unit/Division: Wheatbelt -> Western Directorate

Work Type: Casual, Fixed Term - Part Time, Fixed Term - Full Time

Position No: 00607046

Closing Date: 2022-03-14 4:00 PM (YYYY-MM-DD)

Attachments:

This is a Fixed Term or Casual appointments for 12 months, with the possibility of extension(s) and/or permanency.

WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.

WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles.

WA Health is committed to growing the Aboriginal workforce as a part of WA Health’s Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position. Aboriginal people are encouraged to apply.

Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector.

All WA health system employees are required to be fully vaccinated against COVID-19 (including the booster vaccination when they are eligible) in order to access health care facilities, pursuant to the (HWD) (or its replacement), , and the (or its replacement) (BVD), unless the employee is exempt pursuant to the HWD and/or BVD.

Additionally, if an employee is working in a residential aged care facility, they must comply with the (or its replacement).

WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour.

This vacancy is subject to a Western Australian Working With Children (WWC) Check. For further information please refer to the WWC website at:

Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn. Please see the attached WACHS PEHA Policy for further information.

Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of six (6) months from when the authorised delegate endorses the recruitment decision.

Position Profile: We are looking for highly motivated Customer Service Officer's seeking the opportunity to provide a customer focused reception and clerical support within Medical Records and Patient Processing in the Northam Hospital. The occupant of this position will be expected to comply with and demonstrate a positive commitment to the WACHS values and the highest achievement in demonstrating positive commitment to Equal Employment Opportunity, Occupational Safety & Health, Public Sector Standards, Code of Conduct, Code of Ethics, Quality Improvement, Performance Management, Customer Focus, Disability Services Act and Confidentiality throughout the course of their duties.

Area Profile: The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):

10% employer contributed superannuation into a fund of your choice. For further information

. * Access to generous salary packaging arrangements

Professional Development Opportunities and Study Leave/assistance

Flexible working arrangements

Flexible leave arrangements

Other professional and location based allowances

Selection Criteria: Please see the attached Job Description Form.

For Further Job Related Information: We encourage you to contact Fay Hinsley (08) 9690 1380.

If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Application Instructions: Applicants are requested to apply online.

It is preferable for your referee to be a current supervisor or manager.

Applicants are advised to write a statement addressing the selection criteria and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted.