Role Overview

We are looking for a Customer Service Officer to join our team at Market Place Shopping Centre in Burgess Hill. You will be required to work the following shifts - Monday & Tuesday 0630-1230. This position is based on a 12 hour per week contract paying £9.50 per hour. 

As a Customer Service Officer at G4S, you are more than a Security Guard. You’ll ensure the safety of our customers staff, their buildings and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment.

It’s a varied role that includes greeting staff and visitors and ensuring they adhere to the required security protocols, conducting searches where required, patrolling the premises and dealing with security incidents. With a keen eye and a brilliant way with people, you could look forward to an interesting role where no two days are the same with exciting career opportunities.

The Ideal Candidate

You will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key, You must be flexible and available to work on a varied shift pattern which will include days, nights and weekends. It would be a benefit to have from some security experience and your SIA licence, however it’s not essential, as we provide full SIA (Security Industry Authority) licence training.

Join G4S and you can also enjoy real career progression with a large international company - as the world’s leading provider of security solutions, we offer loads of training and support. You’ll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.

Benefits

 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked)

 Workplace Pension Scheme

 Great 4 Savings Employee Discount Scheme

 Progression, training and development opportunities

About the Company

G4S is the world's leading global, integrated security company specialising in the delivery of security and related services to customers across six continents. We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat. We operate in over 90 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. G4S has a unique global footprint, employing more than 570,000 people world-wide, and are the largest security solutions provider in the world.