As a Customer Host, you'll be a natural at welcoming people when they arrive, finding out what they need, and directing them to the right ACC team or communication channel. You will be part of a nationwide administration team who collaborate to provide quick and consistent administrative support, and are responsible for prioritising and actioning requests from our people onsite.

No day is the same in this role, so we are looking for an all-rounder, who can adapt with changes and problem solve on the go! You will work around the building to proactively develop connections while providing administration support to our staff.

This role is a great opportunity to build new skills and kick-start your career. You will be joining a supportive and inclusive organisation who are committed to creating the best experience for our customers, and each other.

The hours of work will be 5 days per week, Monday to Friday between 8.30am and 5.00pm but start and finish times and hours per day can be negotiated. For more details about this role, please view the Customer Host position description.

What's in it for you?

We can offer you a salary range between $47,857 - $55,000 (full-time equivalent, and depending on experience), a 9% superannuation contribution, and annual performance reviews linked to pay increases!

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. To encourage this, we have internal employee networks to support our colleagues from diverse backgrounds, opportunities to learn and grow within the organisation, and development opportunities in te reo Māori me ngā tikanga.

Some key things we are looking for:

• Be Customer focused - you will be confident in being the first point of contact for customers on their way to recovery
• Excellent verbal and written communication - confident communicating with people from all different walks of life
• Great administrative skills - including attention to detail, accuracy and time management skills
• Be tech savvy - you will be a bit of a whiz on the keyboard and have a working knowledge of Microsoft programmes
• A can-do attitude - someone who is always keen to get stuck in and do the mahi

If you can bring the above to the table then we'd love to hear from you and have a korero about why you're perfect to join our team