Credit and Collections Administrator

Reading Support Office

Would suit someone just finishing college looking for their first office job.

WSH is the parent company for leading brands operating in the catering and hospitality sectors. Our brands operate in diverse sectors, including:

• Public spaces - such as the Science Museum, St Pancras Champagne bar and Dublin Zoo.
• Workspaces - from oil rigs to investments banks.
• Education – primary schools, secondary schools, colleges, and universities.

A central support office provides financial and other administrative services to the family of companies each of whom retains its own personality and who operate across a number of catering and hospitality markets.

Credit and Collections Administrator benefits:

• Flexible working hours between 07:00 -18:00.
•  28 Days holiday inclusive of bank holidays.
• Bespoke training and development.
• Pension.
• Discounts available from choices app, from high street shops to holidays and cinemas.

Credit and Collections Administrator requirements:

Works with Credits control team to secure timely production of invoices/credit notes and updates/responses to emails and queries for clients in UK & Europe.

• Accurately input data onto system for invoices/credits and payments.
• Setup Accounts doing necessary checks.
• Respond to emails within agreed timescales.
• Filing and document retention.
• Ensure all month end processes achieved within preset timeframes.
• Credit Sales Account reconciliations.
• Take credit card payments in line with credit card compliance.
• Process refund requests and seek suitable approvals.
• Knowing when to escalate and see risk.

What we would like from our Credit and Collections Administrator:

• Experience not necessary as full training provided.
• Clear and concise written and Verbal communication.
• Basic Excel skills.
• Ability to work under pressure.
• Ability to retain account knowledge.
• Positive and flexible approach to daily WSH life.
• Uphold WSH standards.
• GDPR awareness.
• Knowledge and understanding of Business Timetables.