Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

BT has invested in a number of industry leading CPQ sales tools to enable sales productivity through efficient and effective selling activities, and we need to maximise these tools for our customers and colleagues.

BT with EE is ranked as the number 1 mobile operator in the UK and the purpose of this role is to ensure we continue to enable sales channels to sell Mobile & VAS product propositions efficiently and effectively through configure-price-quote process capabilities designed, developed, and deployed as part of the role.

You'll play a significant & important role in the team to lead & facilitate requirements capture for Mobile & VAS configure-price-quote processes across BT Enterprise.  Whereby they will hand over clear requirements to demand and governance functions in CTIO, who will excutre these product and propositions changes, for our sales colleagues to leverage through selling, mainting revenue growth against the competition.

Empowered to become a subject matter expert and be responsible to map configure-price-quote processes, agent and customer journeys for new, modify, and resign for Mobile & VAS product propositions, which impacts all sales channels in Enterprise.

You'll have the following responsibilities

The role is the day-to-day point of contact for the Sales Channel teams, Marketing teams, Product/Proposition teams, and Commercial & Trading teams, and SX/CX teams to capture new and enhancement Mobile & VAS configure-price-quote process requirements within CPQ sales tools & systems

Using Salesforce Case management  & JIRA to capture Mobile & VAS requirements and progress into demand management

Manage stakeholders to gain commercial and legal sign off to support CPQ mobile and VAS changes

Constructing business mobile requirements into user story fromat for demand and delivery to action

Ensures consistency of Mobile & VAS configure-price-quote process capabilities across channels and lines of business

Is custodian of Mobile & VAS configure-price-quote process capabilities within sales tools & systems on behalf of the Sales Channels

Working closely with CTIO for governance, demand to priortisie the workload.

You'll have the following skills & experience

Skills:

Give Specialised Advice - Offers expert advice on subject expertise building rapport with stakeholders as a trusted advisor.

Be Tech Savvy - Partners with the business and other organisations to develop understanding of new technologies and they're use.

Be Agile - Uses collaborative or agile test and learn approaches, contributing to projects and programmes as a subject matter expert or content owner.

Use Data Analytics - Uses complex data analysis to show underlying principles, process or systems improvements.

Experience:

Knowledge of commercial sales productivity drivers (revenue, margin, cost of sale, cost to serve), and the efficiency and effectiveness levers which influence sales force productivity

Knowledge of BT/Telco product families (Mobile, Voice, and Access/Connectivity) and the product propositions, and Enterprise sales channels

Knowledge of configure-price-quote process journey’s across New/Provide, Modify, Re-newal

Knowledge of configure-price-quote process capabilities for desk and field sales teams (i.e. Territory Management, Lead Generation, Lead Management, Contact Management, Account Management, Opportunity Management, Configure-Price-Quote, Contract Management, Activity Management, Forecasting, Order Management)

Knowledge of CPQ sales tools & systems which enable sales to sell efficiently and effectively (i.e. salesforce, CPQ, UKB/Agent Desktop, Partner Gateway etc)

Knowledge of data components which enable configure-price-quote process capabilities (i.e. Account/Customer, Contact, Item, Price, Assets, Usage, Contract, and Activity)

Preferably you would have experience with:

Salesforce ADM-201

Cloudsense CPQ & or Vlocity CPQ

Prince2, Agile SCRUM

Benefits

Competitive salary

10% on target bonus

25 days annual leave (plus bank holidays)

Pension scheme (up to 10% BT contributions)

Shares Plan

Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

Discounted BT products and services

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!