Working with the wider Corporate Affairs team, the Corporate Communications Manager is responsible for strategically driving all proactive and reactive corporate communications at Harrods. As a strategic thinker, the Corporate Communications Manager will build the Harrods corporate brand, positioning Harrods as a responsible, successful business to its network of internal and external stakeholders.

The Corporate Communications Manager will support the Head of Corporate Affairs and Director of International Business & Communications in understanding the macro and micro environment of the media landscape, both from a digital and traditional point of view, as well as potential risks to the Harrods brand, and opportunities to strengthen it. They will have strong understanding in policy areas relevant to Harrods and the wider industry and be able to creatively consider how these policy areas impact the business and how to build Harrods voice. They will be responsible for implementing and delivering creative campaigns that strengthen Harrods corporate reputation, as well as working closely with the Harrods PR team in a consistent and coordinated communications approach for the business.

About Us

As the world’s leading luxury emporium, we deliver a magical, memorable experience for customers. This makes us uniquely challenging for creative minds, to protect and grow our brand demands extraordinary composure, creativity and commerciality. Harrods’ global brand offers uniquely exciting challenges, and we nurture a supportive environment where creativity, resilience and commercial awareness make anything possible. The Corporate Affairs team is responsible for Harrods corporate reputation and brand.

About You

The Corporate Communications Manager will have strong background and experience in their field, and an existing network of media and industry contacts across multiple types of media and external affairs. 

You will need to quickly develop an understanding of the existing Harrods corporate brand positioning and how to maintain and develop this. We expect you to be an independent self-starter, who will take the initiative in identifying proactive opportunities to strengthen Harrods reputation through strategic campaigns and ideas. Project management, meeting deadlines and stakeholder management are all key requisites of this role. We are looking for an individual that can develop and deliver high quality and original communication campaigns, events and materials.

You will have experience in managing people, as the role includes managing and developing the Corporate Communications Executive, who will support in delivering all corporate communications. You will ideally need to be available for weekend and evening rota shifts as deemed appropriate by the business. Flexibility and readiness to adapt to changing priorities is also key.

Our Promise to You

At Harrods, we believe in hard work and challenging the status quo. When we work together, we are unstoppable. We are leading the way with making anything possible and we will need someone who shares the same values and will do raise the bar on delivering excellence for our employees.

For our part, we will recognise your ideas with excellent opportunities for long-term career progress, plus a strong package. This includes generous pension, staff discounts of up to 33% on Harrods’ products, 25 days’ holiday and a day off on your birthday.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.