What will you deliver:

• Take ownership for the accuracy of all mid term changes on a policy to ensure customers data is accurately recorded

• Accurately onboard, set up and lapse policies for Large Corporate clients

• Set up Healthpoint access and deliver training to new users.

• Audit scheme data to ensure accuracy maintained at policy level.

• Handling calls received from internal and external customers.

What will you bring:

• Able to deal with the pressure of a service environment

• Agile approach to problem solving

• Advanced knowledge of Excel with ability in v-look ups

• Strong Customer service skills, both verbal and written

What will I get for this role?

• Salary between £19,500 - £22,000 (depending on location, skills, experience, and qualifications)

• Generous pension (starting level Aviva contributes 8% when you contribute 2%)

• Eligibility for annual performance bonus

• Family friendly parental and carer’s leave

• 25 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for Aviva products

• Brilliant flexible benefits including electric cars

• Aviva Matching Share Plan and Save As You Earn scheme

• 21 volunteering hours per year

Aviva is for everyone:

We are inclusive – we want applications from people with diverse backgrounds.

Excited but not sure you tick every box?

Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you.

Most of our people are smart working – spending around 60% of their time in our offices and 40% at home.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Nicola Janneh a call on 07789 624461 or send an email to Nicola.Janneh@Aviva.com.