About the Job

OneCommerce is looking for a full-time Chief Operating Officer with an extensive experience in operations and finance, more specifically in the direct-to-consumer and e-commerce sectors.

OneCommerce builds, operates and scales proprietary direct to consumer brands in the EMEA region (Europe, Middle-East and Africa). We are fully integrated with manufacturing and typically own a dedicated production line at each manufacturing partners we use.

The Ideal Candidate

• You have worked for a D2C brand at the €3m-€5m annual sales mark and went through the growth phase to ~€25m-€100m annual sales or beyond.
• You have experienced numerous failed internal projects.
• You have 5-7+ years of first-hand exposure to the operations of a D2C brand and have a strong understanding of the following:
  • Orders Management
    • Shopify
    • Amazon Seller Central
    • 3PL platforms
  • Inventory & Cashflow Management
    
    • Monitoring inventory levels for each channel and products
    • Organizing & maintaining a supply calendar that span up to 12 months
  • Bookkeeping
    • Xero / Excel
    • Creating monthly consolidated accounts
    • Annual accounts & tax filing UK & US
    • Liaising with relevant accounting firms / tax advisors
    • Quarterly VAT filings
    • Monthly HMRC Payments, Salary Payments
  • Administration
    • Manage utilities, Council, general office expenses (water, Ocado, etc.)
    • Ensure we have adequate insurance, make sure we follow health & safety rules
    • Act as secretary to the Board
  • HR
    • Employment onboarding, including contracts
    • Managing employment processes such as terminations, warnings and being the "independent" person in those processes.
  • Production Management
    • Raw material sourcing; liaising with local people who do raw material sourcing,
    • Production planning
    • Quality control (of raw materials and finished product)
    • Logistic (national & cross-border)
    • Import duties
    • Cross-border VAT
    • Free trade treaties/agreements
    • Insurance / Shipping management

• You have strong interpersonal skills, have the ability to manage complex human situations in various culturally different countries, under pressure, whether with team members or counterparties/partner companies.

Things We Like

• You can demonstrate previous entrepreneurial ventures outside of work/studies
• Experience at managing a team, hiring and retaining talent, ensuring culture is aligned
• Experience with US based companies formation & legal (Delaware, Wyoming)
• Experience with UK based companies and the English legal system
  • Hiring Laws
  • Commercial Laws
• Experience liaising with local & foreign legal counsel, limiting legal billables through internalisation
• You have experience dealing with Board of Directors, liaising with equity investors, organizing fundraising rounds
• You have experience dealing with Debt (traditional or alternative lending strategies)
• You are fluent in French or Arabic
• You are familiar with SEO
• You are familiar with Paid Social / Paid Search (Meta, TikTok, Adwords)
• You know a programming language
• You have had exposure to database systems (MySQL, MongoDB)
• Experience with Business Intelligence, dealing with Tableau, Google Data Studio, Funnel.io