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There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

We are in the middle of an exciting time of transformation and convergence is at the heart of our every day lives, either at work, on the move or at home.  This role will have the responsibility of bringing together a number of products area’s and creating straightforward propositions that add value to our customers and help underpin UK businesses.

The role is made up of a number of portfolios, including Voice, Connectivity and Unifed Communications, and it will be highly visible and influential role which brings together market and customer insight, P&L objectives to create a compelling, customer-centric set of propositions to support and lead the transformation in the market

Leading this team, you will have primarily a focus on the Fixed Wholesale segment (Channel, Partners, System Integrators, Network Aggregators and Network Operators), but will also need to integrate into our Mobile and very high bandwidth segments, forging new ways to do businesses and bring propositions to life.

This role will lead the business cases to underpin these propositions whilst also having ownership of continually evaluating and evolving propositions based on new evidence or customer trends. They will drive the Go To Market and commercial realisation of the Proposition benefits for BT Wholesale.

You'll have the following responsibilities

·       Lead a small team of people to be brilliant, delivering against ambitious target and replicating the senior culture for people to thrive and succeed 

·       Inputs heavily into the overall segment roadmap, strategy and MTP (Medium Term Plan) and holds team accountable for delivery. 

·       Ensure key stakeholders are engaged and the voice of the customer and segment requirements are understood

·       Conduct insight and analysis to develop propositions which will create the competitive differentiation in the UK market for BT Wholesale

·       To lead the development of differentiated propositions to the target markets based on the insights and requirements with defined benefits, costs and value to BT Wholesale

·       Develops Go To Market Plan for the proposition. Creates the GTM brief and collateral input into marketing and sales.

·       Manage in-life the proposition ensuring it is still fit for the market and customer needs. Develop changes or recommend withdrawal of the proposition

·       Work with and build relationships across key stakeholders including, but not exclusive to,

o   Commerical – to track P&L performance and own proposition assumptions feeding into the Medium Term Plan (MTP)

o   Sales - to facilitate joint thinking and stay close to customer requirements

o   Product - to engage and work with the technology experts to create fit for purpose propositinos and align with internal strategies and roadmaps

o   Marketing – to communicate to our customers the key benefits of our portfolio

o   Wider Wholesale Proposition Team - to understand how our solutions can work together to deliver end-to-end solutions

You'll have the following skills & experience

MANDATORY]

You will have exceptional stakeholder management experience, having:

o    Managed senior level stakeholders

o    Managed balance of internal team and supporting team relations

o    Demonstrated ability to exert influence to ensure vision is delivered

·       Ability to bring the best out of and inspire the people you lead

·       Exceptional communication, interpersonal and relationship management skills

·       Excellent presentation skills

·       An outstanding track record of commercial and/or technical achievement

[PREFERRED]

It is desirable but not necessary that you will have experience of the Connectivity portfolio, having;

o   Delivered proposition roadmaps relating to solutions

o   Defined/ delivered compelling tactical propositions

o   Knowledge in any of the following technologies:

§  Hosted Voice

§  Broadband

§  Ethernet

§  Unifed Communications

o   Managed products / propositions to meet varied customer requirements

Benefits

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

• Competitive salary and on-target bonus plan
• World-class training and development opportunities
• 25 days’ annual leave (not including bank holidays)
• Discounted broadband, mobile and TV packages
• Car allowance (dependent on your role)
• Share option and pension scheme programmes
• Automatic enrolment into our ‘Sales as Profession’ community
• Flexible benefits to fit around you