CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support/Helpdesk to join the team located in Tadworth, Surrey.

Role Purpose

To provide a comprehensive and flexible contract administration service to the contract team

Maintain concise records of all CBRE transactions, finance, and contract reporting requirements

Liaise with client representative when required

Allocate tasks and PPMs to engineers, driving efficiencies in how the tasks are issued and closed and the ensuring the level of information contained in each task is informative, useful and well-structured in accordance with the account director’s instructions.

Key Responsibilities

To assist with the control of all financial and commercial aspects of contracts.

To assist in the production of supporting financial information.

To maintain and update both manual and computer records relating to areas of which CBRE are responsible.

Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records.

Updating of electronic records

Material ordering and administration

Subcontractor’s administration

Raising purchase orders and ensuring that purchase orders are updated when changes required.

Contract renewal documentation and tendering

Quote logging and processing

Collating timesheets from engineers, chasing and checking quality of data

Application billing preparation

To undertake the training of staff as and when required.

To enable full auditable trails with for example but not limited to Invoices, timesheets, material orders and goods received notes.

Manage, allocate and close reactive and PPM tasks to engineers using Concept Evolution and FSI Go.

Support the other contract supports when required which could potentially require working at other Prudential locations.

Education

Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.

Education to A-Level/HNC standard would be beneficial

Training

Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.

Experience of using Dynamics, Concept, Service Insight

Experience

Experience of a similar customer facing role in a medium-sized business.

Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

Aptitudes

Excellent command of the English language demonstrated through good verbal and written communication.

Must be detail conscious, accurate and methodical in approach.

Strong organizational and communication skills

Able to work systematically and use own initiative.

Able to work on more than one task at any given time.

Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.

Character

Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office.

Reliable, able to complete work within required time frame and manage own deadline requirements.

Calm manner able to work under pressure and against rapidly changing demands and priorities.

Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.

About CBRE Global Workplace Solutions:

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.