The Division

The Customer Strategy and Technology team within Transport leads the development of long-term, multi-modal strategies, plans and policies across NSW. We implement new technologies, leverage data and insights, drive innovation and build partnerships to develop and deliver customer-centred products and technology solutions.

The Opportunity

Right now, we have a permanent position for a Content Business Partner to join our team based in Elizabeth St office.

We work in a hybrid way, a mixture of working from home and in the office and offering flexible working arrangements with lots of benefits. 

The role provides support to the cluster and agencies in developing and creating proactive media content to positively reinforce the desired position of the organisation in the market.

 Your Key Focus

Scope the organisation’s media needs, in collaboration with project teams, to develop proactive project plans and to design, develop and deploy appropriate proactive media content to deliver against and meet business objectives.

Build relationships with agency customers to proactively manage the creation and delivery of proactive media solutions that address business needs.

Work collaboratively with agencies and creative production teams to develop detailed proposals for new creative content and proactive media strategies.

Work alongside the creative production team to manage the development and implementation of new proactive media content and strategies.

Develop appropriate measures and techniques to assess and evaluate content performance against desired positioning, using insights gained to strengthen the content development and its application.

Undertake research and media projects to identify factors that affect media performance and perception and make recommendations to evolve the proactive media strategy for the organisation.

Demonstrate the five ways of leading behaviours to deliver organisational outcomes for our customers, our people and communities for the greater good.

About You

Tertiary qualifications in related discipline.

Demonstrated experience in developing proactive media content communication plans and content within a customer-focused environment.

Demonstrated experience writing media content and generating supporting visual content.

You will have the ability to work independently and contribute effectively in a collaborative team environment whilst maintaining a high level of work ethic.

You possess strong interpersonal and communications skills and are well versed in building and maintaining effective working relationships with internal and external stakeholders alike.

Want to know more?

Please click here to view a copy of the position description.

Salary and Benefits

The salary for this position is USS Grade 10 ($128,887 - $140,851) per annum plus superannuation and leave loading.

 For more information on Employee Benefits at TfNSW please click here.

Interested? 

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

To apply for this position, please submit a resume and answer all questions within the online application process.

Our Commitment to Diversity

Great people come from all walks of life. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us

Applications close: 11:59pm, Sun 10th April 2022

Job Segment: Research