Description

Join us in cultivating a collaborative workplace driven by unique perspectives. We’re proud PwC advances a culture that helps everyone to thrive. It's one of the reasons we're recognized as a "Top Company" to work for in Canada. As you ignite a meaningful career and build a network that’ll last for life, you'll work with people from diverse backgrounds and industries to help solve important problems, empowered by technology to turn today's ideas into tomorrow's solutions. We cultivate an environment in which our differences are embraced and our people feel comfortable bringing their whole selves to work. An empowering and diverse environment starts with you. Are you ready to get started?

A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

Important points to consider

COVID-19 Vaccination Policy: Putting the safety of our people and clients first as we look to a hybrid future: The health, well-being and safety of our colleagues, clients, and communities is our number one priority. Vaccinations have proven to reduce the risk of COVID-19. Effective Friday, October 1, 2021, PwC Canada requires all partners, staff, contractors and visitors to be fully-vaccinated when entering a PwC location, subject to applicable legal exemptions. At PwC, the future ways of work will be a hybrid of in-person and virtual, allowing choice and flexibility to explore new ways of working and collaborating. Read this press release for further details.

This position may require some travel.

Availability to be on-call rotation.

What you'll create and do

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

Manage and operate security devices for DLP solutions as the SME, working with DLP products such as Microsoft Data protection suite etc.

Implements change request (CR) that includes patching and upgrades.

Do further troubleshoot and resolves device issues when escalated by device operation analysts and ensure incident identification, assessment, reporting, communication, mitigation and monitoring.

Assists Client Care to get metrics data during reporting period and create reports and dashboards and on device platforms for device operations.

Maintains SOP, playbook and other documentations up-to-date.

Support the sales function by attending client meetings and responding to proposals.

Contribute to the Intellectual Property of the firm by driving the development of toolkits, methodologies, accelerators and training.

Device Management Lifecycle: Device change management – assist transition management of current technologies to future state/ Device configuration management/ Incident management – assist with investigation and reporting/ Ongoing system administration/ System monitoring and operation to ensure overall device performance/ Ensuring high availability and business continuity for client systems/ Recommend configuration enhancement/ Implement configurations/ Capacity management.

Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs.

Project delivery, as required by the scope of specific client engagements, which includes Assessment/Strategy through to the Design, Implementation and Optimisation of data protection, data privacy principles and regulatory environment solutions and products.

Engagement management, including project planning, budget management, and resource management.

Business development activities throughout the entire opportunity lifecycle, including lead generation, opportunity tracking, pre-sales presentations, technical demos, client & engagement risk assessments, bid management, proposal writing, and contract management.

Practice development, including work on delivery methodology, training, and sales and marketing materials.

Personal professional development as a Data Protection subject-matter specialist, including continuous vendor and industry trainings, attending conferences, specific products and solutions self-study.

Coach and train new and/or more junior team members to become an integral part of the Data Protection team, Cybersecurity & Privacy Consulting practice and PwC family.

What you'll bring to this role

An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

A demonstrated commitment to valuing differences and working alongside diverse people and perspectives

Solid mix of business and technical capabilities, and the ability to communicate complex technical and risk management issues to senior executives within the context of their business.

Ability to identify opportunities with clients and propose solutions that meet the client’s needs.

Clear, articulate and confident written and verbal communication skills along with strong presentation and report writing skills.

Ability to develop and manage senior-level relationships and ability to handle high pressure situations with key stakeholders internally and externally.

Strong project management, facilitation and delivery skills with the ability to manage a number of projects, budgets, and resourcing plans to meet deadlines and manage stakeholder expectations.

Proficient in Incident Management and Change Management.

Experience in security device management and hands on experience with two or more DLP platforms.

Knowledge of various operating system flavors including but not limited to Windows and Linux.

Technical designations such as PMP, CISSP, CISA, CISM, OSCP, CEH, ECSA, GPEN, GWAPT and industry certifications from DLP vendors will be considered an asset.

Ability to be recognized as the subject matter specialist in data protection when our client requires

Demonstrates experience providing technical guidance for designing, testing, and implementing data protection solutions (e.g., encryption/tokenization and DLP).

Ability to architect, implement and integrate solutions that provide various data protection capabilities for enterprises.

Demonstrates proven, thorough knowledge of data protection solutions (e.g., encryption / tokenization and data loss prevention) and the capability to interact with end users to understand and document business and functional requirements, architect a solution, and drive technical tasks across the full software development life cycle.