Communications Manager (Transformation and Change) – London / Hybrid working – Attractive Salary and Benefits

Do you thrive on being able to work autonomously within an inclusive, agile and state of the art working environment?

Are you the creative type that tends not to stand still, and wants to challenge conventions?

Want to work for a people focussed business (emphasis on the fact we want people people)?

If so, BT are looking for someone to ensure we effectively deliver BTs change communications. Reach out to daen.fox@bt.com for a confidential chat if you have any questions or apply today!

This role is accountable for leading BT’s transformation and modernisation communications, aligned to BT’s Strategic Framework, and for the effective delivery of specific and extensive change communications to support this (e.g. projects may include business transformation, operating model changes, people changes, divestments etc).

The majority of the role will focus on BT-wide transformation and associated change programmes, however in addition, this role will also have specific responsibility for the design and delivery of communications to support major change programmes within the four corporate units.

What’s in it for you? What are the benefits?

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity. Benefits of working for BT include:

True autonomy in your role partnering with senior leaders as they embark on transformation change and exciting people initiatives

10% on target bonus

25 days’ annual leave (not including bank holidays)

Pension scheme - you contribute 5%, BT contributes 10%

Discounted BT broadband and BT Sport, BT TV and Mobile

Share option schemes

Season ticket loan and cycle to work schemes and many more flexible benefits to fit around you

 

What will the role involve as one of our Internal Communications Managers?

 

Responsible for owning and delivering complex internal transformation communication activities, working with colleagues from across the business

Lead and deliver BT-wide communication plans and facilitate embedding of new strategic initiatives

Produces change communication that is aligned to the strategy and provides clarity and context on the overall transformation rationale

Manages stakeholder expectations to ensure that the transformation programme comms are produced and shared at the right time, using the right channel.

Works closely with stakeholders to ensure that the approach to transformation is consistent across the whole of BT and all activities are aligned.

Acts as a change communications expert for BT-wide transformation. Offers strategic advice and counsel in line with the IC strategy and business needs.

Creates BT-wide content, working with the Creative and agency teams,  that aligns with BT’s brand, tone of voice, and IC’s annual strategy and plan; enabling people in BT to do their jobs brilliantly.

Supports the objectives of the Principal, Transformation Communication

What are we looking for in our Communications Managers? You may have a variety of the below;

Change communications experience within complex change projects

Unbridled passion for colleague experience!

Creative thinking and true initiative – always looking for new and fresh ideas to improve internal comms activities and drive advocacy

Proven ability to design and deliver strategic communications plans across multiple channels and audiences 

Excellent stakeholder management, at all levels

Ability to break down complicated, technical and corporate speak into interesting and engaging communications that showcase our commitment to treating colleagues like adults that we like 

Excellent multi-tasker, able to devise and execute communications for a mix of colleague experience programme(s)

Who are the Internal Communications division?

With so much going on, our role in internal communications has never been more important. Our mission is to help everyone

in the business understand what we’re doing and where we’re going; to create a community of 100,000 advocates working for one company with a shared vision and purpose.

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

Get in touch or apply today!

 

 

 

About this role

[Guidance notes]

Really motivate the right candidate to apply. Remember, they’ll hear the same message from lots of companies. So the more you can do to be different, the better chance you’ll have of attracting the best people.

The goal here is to introduce the job and the type of activities you'll be involved with and the sort of qualities you should have.

Make sure you’re giving them plenty of reasons to choose us by answering:

Why should they get out of bed to do this job?

What difference could they make?

How does the job/team relate to our Values

Add an exciting / interesting / performance-based job description

Talk about interesting / exciting project examples

Use performance-based job descriptions with clear measurable goals

You'll have the following responsibilities

[Guidance notes]

This should be a bulleted list describing the key responsibilities of the job in more detail. Keep it to around 120 words.

Remember the goal is to really sell in the role so make sure it's the most interesting elements of the job written in "selling" language.

If the role comes with specific goals that are measurable or projects that need to be completed in a certain period it's good to mention these here too.

You'll have the following skills & experience

[Guidance notes]

This is the place to detail any specific training or experience you'll want a candidate to bring. Keep it to around 80 words.

If necessary, this is where you should include specific degree subjects or training courses

You can also list soft skills here e.g. excellent telephone manner / good with people

Find the person in the skills and experience; it's not just a list!

Benefits

[Guidance notes]

This area gets lots of attention from candidates so it’s important to complete it.

Detail here any benefits that come with the role such as holiday, pension, training, car allowance etc.

 

 

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

 

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

 

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!