Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Why Enterprise/Digital

Unprecedented scale and opportunity

We have around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall, we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.  Our Wholesale business helps communications providers (CPs), and other organisations provide fixed or mobile phone services.  Our ventures provide mass-market services like directory enquiries and payphones, and enterprise services including Fleet Solutions and BT Redcare. We also offer specialist enterprise services to our ‘internet of things’ customers.

The Digital Way

There’s never been a more exciting time to join this team – We are re-defining what digital means in BT starting with our mission, how we work and what we deliver which will ultimately lead us to profitable sustainable growth. The core of this is brilliant product development teams that are agile, long lived and fully empowered to own and drive their outcomes. We’re investing hundreds of millions of pounds into digital and transforming the way we work to create, not just the best digital experience in the telco market, but something that customers talk about as the best in the UK. 

We believe in empowering our digital superheroes to work autonomously as teams, and to rapidly learn and develop the best routes and techniques to creating customer value. We’re founded on the core idea that we continuously ‘build, measure, and learn’ which allows us to deliver on our purpose: to drive digital thinking and expertise so that together we can create the best experiences that enhance our customers’ lives. 

We’ve got something really special here, something we’re all incredibly proud to be part of. Every day we have the chance to positively impact the lives of the millions of customers that engage with us. To bring them close to the things that matter most to them. This is your chance to join us on our ground-breaking journey.

Why this job matters

In this job, you’ll be responsible for the Financial & Operational Excellence demand management and its supporting capability for all segments and associated delivery Tribes in Enterprise CDO.  Owning the Enterprise Digital build and its in-year management.  You will establish and maintain a fit for purpose financial tracking capability to support the CFU/Digital demand management process. The role holder will work across aggregated and specific delivery portfolio’s and support their planning and execution by working closely with CIO and CDO tribes, in particular will need to collaborate closely with the Enterprise Digital Capacity and Demand function including resourcing and vendor managers as well as the wider partner teams such as Procurement, Central Finance and HR.  This role will provide validation that all new hires are within the overall agreed budget and will consolidate accurate monthly actuals and forecasting including both internal and external CAPEX and OPEX spend.

You will be responsible for accurate and timely financial submissions to support the FBP and Delivery Director in producing relevant inputs to support quarterly and annual business review planning in accordance with criteria and timelines as set by central Corporate Units.

You'll have the following responsibilities

- Holds accountability for ensuring all funding requests from Enterprise Digital Leadership team are within the approved Enterprise Digital budget envelope.

- Develop effective governance and financial operational management to provide key financial insights to support Mid-Term Plan (MTP) and quarterly Bookend reviews with Digital Leadership Team.

- Drive the visibility of future tribe funding availability as key input into the demand planning process

- Developing key hypotheses for interventions for addressing issues and continuous improvement whilst ensuring compliance with BT policies and guidelines.  In conjunction with formulating a finance operating model closely coupled to support agile incremental delivery cycles.

- Responsible for creating, maintaining and reconciling all Purchase orders and invoices received against approved Portfolio Demand

- Collaborate with the Vendor Partner manager to ensure sourcing of new hires from 3rd parties to drive maximum cost optimisation.

- Accountable for Operational Excellence Business Partner deliverables for Enterprise Digital as well as being recognised as part of, contributing to and partnering with Leadership Teams across all facets of operational demand where required

- Own cross segment Portfolio performance reporting and its aggregation to scorecard level including independent PIR accountability to establish rootcause and deployment of prevention of reoccurrence permanent fixes    

You'll have the following skills & experience

The skills you need

- Data first mindset, defining and subsequently owning sustainable ecosystem;  driving timely production of key demand financial artefacts to baseline one truth in-year and multi-year demand profiles across multiple portfolios/segments           

- Ability to challenge and think strategically or tactically with the ability to blend technical, operational and commercial considerations to develop grounded financial recommendations across operational and demand lenses 

- Excellent communicator and stakeholder manager capable of engaging and influencing senior IT operational and Digital leadership teams and their wider interfaces (CFU’s, procurement, suppliers etc) to drive clear decision making and resolve conflict across competing priorities

- Excellent IT skills, including Excel and PowerPoint, data modelling and experience of business/continuous improvement methodology and practices

- Excellent relationship management capability and comfortable operating at senior levels (Director and MD).  Leading significant governance forums and ownership for specific high profile interventions such as MTP (Mid-term Planning), QBR, annual demand and financial planning COO, all digital units CFU, Finance and HR teams   `

- Data Management - You integrate complex data from multiple sources. You assess the quality of data and guide others to identify, follow up on and resolve issues. You take accountability for data being stored, protected and accessible for users.

- Governance and compliance - You evaluate and quantify the impact of standard legal and regulatory risks. You use your knowledge of internal and external regulatory standards, legal requirements and principles. 

- Improvement focus – You bring a continuous improvement mindset, anticipating and analysing obstacles in work processes. You drive develoing solutions and implement improvements to bring operational efficiencies.

- Be Agile: A solid understanding and thought leader of lean budgeting to support Agile delivery practices with awareness of major frameworks (i.e. SAFe, LeSS, Kanban); ability to influence wider finance community to adopt similar approach to budgeting.

- Collaborator:  Adept at collaborating with other Senior Leaders to achieve successful outcomes. 

Experience you would be expected to have

Mandatory 

- Experienced professional able to produce high quality, and aggregated management information and insight for senior management consumption informing their decision making 

- Significant experience within an operational and commercial environment capable of balancing both domains, their priorities and conflict resolution across challenging and senior stakeholders

- Experienced in the production of deep and rich insight based on detailed data and ‘what if’ scenario analysis to inform senior stakeholder discussions and decision making 

- Confidently intervenes in strategic processes or functions that are sub optimal/failing and development of prevention of reoccurrence activities to provide permanent resolution  

- Stakeholder engagement and management, communication at all levels of the organisation.

- Experience of providing financial operational support for large scale technology delivery programs

Desirable 

- Deep understanding of the Digital financial build & run lifecycle including interconnections with external vendors 

- Experience of driving significant cross-unit change and execution of high impacting finance transformation programmes at strategic levels 

- Continuous improvement qualifications such as Six Sigma, Lean etc 

- Managed headcount and department costs in environment when costs are under pressure

Benefits

25 days annual leave (plus bank holidays)

10% on target bonus

Life Assurance

Pension scheme

Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

50% off BT and EE mobile pay monthly or SIM only plans

Exclusive colleague discounts on our latest and greatest BT broadband packages

BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids

30% discount for friends and family on EE mobile pay monthly and SIM only plans

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!