Description

What’s the role about?

At John Lewis Financial Services we support our customers through the big events in their life and all the little moments in-between. 

We have an exciting opportunity for a Commercial Lead for Point of Sale Credit operations. In this role  you will create, deliver and drive the business vision, strategy and operational & customer plan with full P&L accountability, deliver a customer focused, market disruptive product. 

What will you be doing?

• You will own the product lifecycle and omni-channel customer experience to deliver a market leading product which disrupts the marketplace and sets new standards

• Lead a cross-functional team with ownership of a product ecosystem of leading 3rd party providers

• Leverage insight and internal and external networks to keep abreast of key customer requirements, market conditions and trends, including technological advancements. 

• Be accountable for all elements of the P&L.

• Own and drive the proposition, product lifecycle and identification of new commercial opportunities and market leading customer experiences.

• Effectively task manage a cross-functional team including , Professions and external Third Party providers to deliver the agreed objectives

• Be responsible for compliance with John Lewis policies & procedures within the legal and regulatory framework.

What you'll have

• Extensive experience in Point of Sale Consumer credit within Retail sector

• P&L management

• Leadership of complex matrix delivery teams (internal and 3rd party)

• Significant relationship management (external and internal)

• Digital channel development

• Strong negotiation and influencing skills

• Strong awareness of the regulatory environment.

Creating a culture of diversity and inclusion 

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here. https://www.jlpjobs.com/about/diversityandinclusion/ â€‹

Flexible Working

The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach. You'll have the opportunity to discuss this further with the hiring manager during your interview and, where it is operationally practicable, they'll do all they can to accommodate your needs.

Benefits 

We also understand the importance of a healthy work-life balance and reward our Partners for their contribution to the business through a vast range of benefits.   As a Partner and after completion of your 3-month Earning Membership period, you’ll be entitled to;

• 20% Discount at Waitrose & Partners on majority of goods

• 25% Discount at John Lewis & Partners on majority of goods

• 12% Discount at John Lewis & Partners on electrical & white goods 

• Defined contribution pension scheme and Life Assurance (4x annual salary)

• 25 days paid holiday per year, when you work 5 days per week

• To see all of our incredible benefits click here. 

Additional Information

• We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible

• The application form consists of a CV upload, followed by application questions

• Internal applicants  please copy paste this link on to the browser for job outline - https://bit.ly/CLPoSC