Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Commercial Insight Manager in Sky Commercial Partnerships, you will work closely with our four internal teams and the Go-to-Market (GTM) team and will be responsible for managing the performance reporting, optimisation analysis and insight generation linked to our Home Move, Openreach and MDU campaigns as well as generating insight to help answer key business questions to improve performance.

The role presents a fantastic opportunity to work a wide variety of stakeholders and external partners

What you’ll do:

• Work closely with the New Business, Account Development, Operations, Homes and Go-to-Market teams to answer business questions by creating actionable insights
• End-to-end management of our Home Move, Openreach and MDU campaigns including performance reporting, optimisation analysis and insight generation
• Full ownership of the campaign Quarterly Business Review process
• Visualise insight findings with a clear narrative and business recommendations in PowerPoint presentations and communicate them with key stakeholders
• Be passionate about ownership of Insights delivered, ensuring the data is accurate and the analytics approach is robust and delivered at pace

What you’ll bring:

• You’ll have strong problem solving and analytical skills combined with an excellent attention to detail and be confident using Microsoft Excel, Tableau and PowerPoint
• Proven experience of using SQL and an ability to create Insight presentations containing a clear narrative and recommendations
• Excellent written and verbal communication skills: able to communicate at both a technical and non-technical level and handle ambiguity with ease
• An energetic self-starter, great at building relationships and keen to self-develop
• Knowledge of the Telcos market, including TV, BB, Mobile and Content desirable
• Experience of Olive, MIDAS or Google Cloud Platform (GCP) is desirable

Customer Growth

The Customer Growth Team our purpose is to be customer champions. To connect our route to markets with Sky’s content and products, so customers enjoy more of what they love.

The rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• Access a wide range of exclusive Sky VIP rewards and experiences

Where you’ll work:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find six subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.  

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.   

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.