Job Introduction

The purpose of the role is to support the commercial team to maximise revenue and EBITDA for our studios. 

This support will take a variety of forms and the role will be exposed to all aspects of the commercial function including:

• Answering telephone and email enquires
• Answering potential clients’ questions about our facilities and amenities
• Arranging and hosting recces / meetings across all sites
• Liaising with clients and understanding their needs
• Creating and sending estimates and contracts to clients
• Keeping across the studio booking system
• Scheduling and allocating staff and freelancers to productions
• Ensuring a close working relationship between the operational and commercial team

Role Responsibility

• To Support the commercial team with their daily duties and general admin
• Support the full use of the company’s reporting and billing system (Mediapulse), such that the quality of / access to information, reporting, billing, etc are strong
• Respond to front line sales enquires, ensuring all opportunities are acted upon in a timely and conclusive manner
• Work closely and collaboratively with Operations, ensuring seamless customer experience as a project crosses from one part of the team to another

• Work with the commercial team in shaping new services whilst identifying opportunities to secure volume deals and contract.

The Ideal Candidate

The role requires the following skills and experience:

• Experience working in a support or sales support role
• An interest in the TV sector: studio production and/or broadcast facilities
•  Excellent organisational and time management skills, together with the ability to work under pressure whilst maintaining a high level of motivation
• The ability to identify prospective customers, lead generation and conversation
• Strong relationship management skills and an effective influencing style to win and retain business
• A team player who builds strong relationships based on trust and mutual respect with a range of different internal teams including Operations, Finance and Legal
• A high level of numeracy and comfortable  with financial management including reporting and billing
• An ambition to work in a commercial team and with a focus on sales.
• A creative and innovative approach to problem solving.
• Good knowledge of Excel and Powerpoint