The Category Manager will manage these trade areas and be responsible for delivering the KPIs (Sales, margin and EBITDA).

The Category Manager will work closely with Marketing, Content and Creative teams to drive and challenge the online metrics (visits, conversion, AOV and slippage). They will also work closely with the Buying & Merchandising teams to form and deliver the omnichannel Harrods strategy by division.

This role will work closely with the Head of Brand Partnerships, Concession Category Manager and teams to successfully target and implement the most relevant and profitable operational models for the branded offer at Harrods.

About Us

As the world’s leading luxury emporium, we deliver a magical, memorable experience for customers. This makes us uniquely challenging for creative minds, to protect and grow our brand demands extraordinary composure, creativity and commerciality. Harrods’ global brand offers uniquely exciting challenges, and we nurture a supportive environment where creativity, resilience and commercial awareness make anything possible.

About You

You will need to have prior relevant experience as a Category Manager, with top relationship management skills - strong demonstrable capability to establish and sustain effective professional relationships at all levels in the organisation with a focus on service delivery and clear communication to enable this. Excellent stakeholder management skills are also essential, with the ability to demonstrate credibility with senior management and good conflict resolution skills. You will need to demonstrate a capacity to work in a fast-paced environment and prioritise workload.

You will need to ensure that a “trading” culture exists within the team, focused on optimising performance based on operational streamlining and process efficiency.

Our Promise to You

At Harrods, we pride ourselves on challenging conventional thinking and doing the seemingly impossible for customers. Share our positive approach and this will be a defining career move. You will gain experience across the business and have the freedom to make connections the way you want. Plus, you will be close to the heart of a creative team in which each week brings something new.

For our part, we will recognise your ideas with excellent opportunities for long-term career progress, plus a strong package. This includes generous pension, staff discounts of up to 33% on Harrods’ products, 25 days’ holiday and a day off on your birthday.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.