Duties and Responsibilities Include: 

• Exceeds guest expectations by providing outstanding customer service
• Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
• Redeems Vouchers, Table Game Chips, Foreign Currency for cash or equivalents
• Sells and redeems OLG Lottery products
• Counts bills, coins and cash equivalents
• Reports suspect cash and cash equivalents
• Verifies and reconciles before and after counts
• Bags, bundles, secures and transports counts
• Organizes and secures storage of count carts, drop boxes, drop buckets and bill cartridges for count pulls
• Provides information for reporting purposes
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and employees
• Complies with licensing laws, health and safety and other statutory regulations
• Ensures adherence to all policies and procedures
• Performs other duties as assigned or directed

Successful candidates will demonstrate the following qualifications:

• People-focused and committed to service excellence
• Proactive and solution-oriented with a drive to succeed
• Secondary School Diploma
• Minimum 1 year of experience in high volume cash handling and counting
• Smart Serve Certification