Duties and Responsibilities Include:

Exceeds guest expectations by providing outstanding customer service

Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day

Redeems Vouchers, Table Game Chips, Foreign Currency for cash or equivalents

Sells and redeems OLG Lottery products

Counts bills, coins and cash equivalents

Reports suspect cash and cash equivalents

Verifies and reconciles before and after counts

Bags, bundles, secures and transports counts

Organizes and secures storage of count carts, drop boxes, drop buckets and bill cartridges for count pulls

Provides information for reporting purposes

Communicates effectively with all appropriate operational departments

Builds strong working relationships with guests and employees

Complies with licensing laws, health and safety and other statutory regulations

Ensures adherence to all policies and procedures

Performs other duties as assigned or directed

Successful candidates will demonstrate the following qualifications:

People-focused and committed to service excellence

Proactive and solution-oriented with a drive to succeed

Secondary School Diploma

Minimum 1 year of experience in high volume cash handling and counting

Smart Serve Certification

Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights, based on business needs.