Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

This vital role provides Business Management and Operations expertise to the MD and their Leadership team to ensure the unit achieves and deliveries its strategic goals.

You will be accountable for providing an effective framework for the day to day management of the MD office, as well as the business planning activities to drive improvements and underpin the business performance. 

This is a highly influential role in what can be a challenging environment.  They will need to be resilient and adept at extracting insights and translating these into balanced and actionable intelligence for the leadership team.

You'll have the following responsibilities

• Produces internal and external material (briefings, slides, keynotes) for MD ensuring key messages are tailored to audience and objectives.  As an example, Operations Reviews, Quarterly Business Reviews, internal and external engagements, keynote speeches, Performance reviews.

• Act as a source of resolution and recognised expert in business unit for providing guidance and advice on business operations, finance and people initiatives. 

• Lead and drive improvements across the business operations and monitoring function for the unit (internal budget, resourcing, workforce planning) partnering with HR and Finance to deliver the objectives.  

• Lead on unit scorecard and goal creation, ensuring reporting, mechanisms are in place to identify interventions and mitigate risk. 

• Lead and drive unit strategy on behalf of the MD, creating plans and key strategic activities to underpin business objectives.

You'll have the following skills & experience

• Excellent stakeholder management with the ability to build effective relationships and navigate across levels and functions with ease and diplomacy, building trust and confidence.

• Commercial and strategic acumen, with the ability to develop improvement plans and delivery frameworks.

• Results orientated and natural problem solver.

• Highly organised with strong attention to detail. 

• Emotional Intelligence - A knack for managing expectations both internally and externally.

• Creative mindset with inquisitive nature to learn and understand how things work.

• Self-disciplined and ability to work to tight deadlines.

Benefits

• 25 days annual leave (plus bank holidays)

• 10% on target bonus

• Pension scheme

• Shares Plan 

• Flexible benefits: cycle to work, childcare vouchers, healthcare, etc. 

• Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!