About us

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.

• Chance to showcase your coordination, problem solving and analytical skills

• Be part of a dynamic growth-oriented team that values your contribution 

• Conveniently located role in Sydney CBD, close to public transport (flexibility offered)

About us  

  

Over the next 40 years, Sydney’s population is projected to swell to over 12 million residents and regional NSW will accommodate an extra 700,000 people. Transport for NSW is delivering an unprecedented $72.2b investment into a truly game changing Future Transport strategy which will bring together several modes and cutting edge technologies to deliver satisfaction and safety for our customers while supporting a rapidly growing economy.    

  

The Division  

The Customer Strategy and Technology (CST) team within Transport leads the development of long-term, multi-modal strategies, plans and policies across NSW. We leverage data and insights, implement new technologies, drive innovation and build partnerships to provide customer-centred solutions.    

The opportunity

Permanent Full -Time 

The Customer Strategy and Experience branch of CST has an exciting for an organised and experienced business coordinator, with excellent communication skills (written and verbal) and high level administrative and coordination competency.

The role is responsible for coordinating branch input from subject matter experts from across the branch to support in relation to ministerial briefings, government services products like House Folder Notes and Parliamentary Questions, updates on strategic priorities and projects, preparing communications and coordinating input to presentations. Most activities have defined and tight timeframes, so the person needs to be organised and work under pressure.

The role works independently but closely with other support leads in the branch management team.

The role operates with autonomy in determining day to day work priorities within the context of an agreed work plan and in making associated decisions in relation to content

What you will be involved in:  

Assist in the coordination of business planning processes for the branch, ensuring alignment with corporate strategies and initiatives.

Co-ordinate responses branch officers in relation to parliamentary services products, correspondence, reports, briefings and reports in relation to specific projects, initiatives and issues ensuring that submissions are accurate, timely and have appropriate signoffs.

Work as part of a team,               mentoring other teams members and collaborating to share knowledge and learning

Assist in the research, collation and coordination high-level submissions and responses.

About you

You are an experienced coordinator who can deliver under pressure and secure input from busy people across the branch to meet deadlines.

You are a collaborator but always looking to how we can do things better and implementing improved processes

You have excellent comprehension skills, are an analytical thinker, who can juggle and deliver multiple tasks.

You will have demonstrated experience in business planning and reporting on business performance in a large complex environment.

In addition to this you will possess strong communication, data management and influencing skills.

As an individual, you are comfortable working autonomously and collaboratively with multiple internal/external stakeholders to drive shared outcomes. You are a team player with a sense of ownership and pride in delivering high quality solutions.

 Want to know more?  

  

Please click here to view a copy of the role description.

  

Interested?  

Right now is an exciting time to join our team as we deliver an iconic $72.2 billion investment into future transport infrastructure and services over 40 years.  

Be a part of something big. Apply today to register your interest!  

  

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.   

  

Salary and Benefits  

The salary for this position is TfNSW Grade 7 ($106,086- $118,816) per annum plus superannuation and leave loading.  

For more information on Employee Benefits at TfNSW please click here.

How to apply  

To apply for this position, please submit a resume and address the questions within the application.  

  

Need help?  

  

For more information on how to apply for a role in the NSW Public Sector please click here.   

  

For any enquiries, please contact Shefali Uppal on  shefali.uppal@transport.nsw.gov.au 

  

Close date: 11:59pm Sunday 3rd April 2022

We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Shefali Uppal at SHEFALI.UPPAL@TRANSPORT.NSW.GOV.AU.

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

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