Do you have a passion for technology and change? We are looking for enthusiastic professionals to join the growing Team within Aviva as Business Analyst. we love to constantly innovate and improve the experience and security for our customers, if you like to challenge the status quo and think differently you could be part of this transformation.

We have brought together all of our technology change agents together to drive deliveries and outcomes, which means that you can work on projects and programmes across Cyber, Data, Marketing, Digital, Cloud, Networks, Shared Technology Services and Operations. Are you dynamic, resilient and want to be involved in delivering change that drives the IT and Aviva strategies?

You don’t need to be from an insurance background, we want to bring the best in class regardless of your specific industry experience. Our one team approach means you will have great opportunities for career development across the Technologies.

If you are motivated by making a difference, enjoy a variety of assignments, are keen to develop and have strong relationship building skills, this could be the role for you!

Aviva has introduced “smart-working”, and the person in this role can be based anywhere in the UK, as long as they are comfortable regularly travelling to one of our offices in Norwich, Bristol, York and London.

Duties & Responsibilities

• Ensuring key business goals are understood and requirements are documented in conjunction with Product Owners and the appropriate subject matter experts (SMEs) that enables solutions to be defined by the project or scrum team.

• Working with design/development/test colleagues to ensure that quality business solutions that address the requirements of the business are delivered.

• Participating, leading, and contributing to relevant business/scrum/project meetings.

• Considering the needs of the customer and be prepared to challenge decisions that are not in their best interests as defined by our customer ambition and the principles of Treating Customers Fairly (TCF)

• Supporting projects through the development/testing lifecycle including implementation (including business readiness such as training)

Skills & Experience required

• Good verbal and written communication specifically with business stakeholders.

• Good analytical, decision making and problem-solving skills.

• Good facilitation skills.

• The ability to work at pace with resiliency.

• The ability to think out of the box, driving innovation in the way in which we deliver change and outcomes.

An understanding and experience of the following would be beneficial, but training can be provided:

• Business Analysis tools and techniques.

• How to use Jira and Confluence

• Knowledge of Change Management processes

• Hold or be working towards a professional Business Analysis qualification

• Data science, MarTech, re-platforming and Master Data Management (MDM) experience

• Experience of using technologies to execute digital marketing strategies

What will you get for this role?

• Salary up to £60,000 depending on location, skills, experience, and qualifications

• A generous defined contribution pension scheme

• Annual performance related bonus and pay review

• A holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Manisha Dinesh a call on 07393 803498 or send an email to manisha.dinesh@aviva.com

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.