Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Data driven business use cases and decision making has never been more important to BT, to ensure we can create the best personal experiences for all our customers across our outbound, inbound assisted and digital channels.  Principal data architect co-lead responsibility with consumer architects and be responsible for platform tooling & data analysis

Helps to make our operations smarter and create ‘best in class’ data driven innovative products our customer will love. For example, predicting service impacting incidents before they occur using network telemetry data, identifying jeopardy in delivery plans based on historical events, or personalising upsell opportunities by harnessing a 360-degree view of the customer, up to leveraging IoT to support big initiatives such as ‘Household targets. Given the breadth of the role, the role holder will need to work closely with the wider Architecture team to interlock on Data Insight opportunities and ensure they flow through into the respective Domain, Sales and Service Technology strategies.

This role will take the lead in Proactively understand the Architecture design considerations for Consumer business drivers, needs, priorities required for data teams. It will oversee the architecture Consumer business needs and closely work with Consumer Principal data engineers and other Architects. This role will also lead architecture solutions. Design and manage measurement strategies for each learning solution. Develop learning plans tailored to individual groups and roles within the client organization. Communicate status and develop designs as required. Work closely with Consumer data & AI team members and architect leaders to support design activities.

You'll have the following responsibilities

Partner with Product Owners, Digital architects, BVP Architects, Developers, QA engineers and the design community to facilitate gathering the requirements that define the technical solutions and ensure they meet the needs of both the product & technical roadmaps

Ensure all solution artefacts conform to Agile methodologies and practices

Define solutions that promote simplicity, re-use of components and advocating product solutions that are robust and focus on providing an excellent customer experience.

Proactively support the development of the Chapter and its members; share emerging technologies and improvements to Agile methodologies & ways of working to help build the community

You'll have the following skills & experience

Proven experience of working in a large-scale Digital, Agile and customer facing environment.  Delivering to challenging timescales in a technical environment.

Ability to analyse a problem or business area and starting from a position of ambiguity, develop understanding and share actionable insights.

Technical fluency – understanding of technology development such as the Software Development Life Cycle (SDLC) and Agile methodologies to enable effective collaboration with technical colleagues.

Ability to compile, analyse and use data to support analysis of alternatives and make recommendations.

Working within multi-discipline squads with both onshore / offshore members whilst maintaining a strong working relationship.

Self-motivated and proactive with good attention to detail.

Strategic thinker who can influence decision makers at all level of the organisation

Ability to understand complex business, IT design and development requirements taking into consideration their functional and non-functional needs.

Experience in the use of corporate wikis and work collaboration tools such as Confluence and JIRA.

Benefits

Training and development to help you navigate your career path

10% on target bonus

Discounted BT broadband, BT Sport, BT TV and Mobile

25 days holiday (excluding bank holidays)

Share option schemes

Pension scheme (5% employee contribution, 10% employer contribution)

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!